Solution Architect, MSSP

Company: CrowdStrike
Company: CrowdStrike
Location: Singapore
Commitment: Full time
Posted on: 2026-07-13 06:45
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role: The Solution Architect supporting the MSSP/MSP (Managed Security/Software Service Provider) Partners is a partner-focused technical expert who applies deep security expertise to support, enable, and grow CrowdStrike's Strategic Global MSSP/MSP Partner ecosystem. This role is critical to expanding CrowdStrike's footprint within the managed services market by landing new MSSP partnerships and accelerating growth within existing ones.You will be expected to contribute to technical aspects of partner solutions and participate in strategic alliance-based initiatives and programs relating to technical architecture, solution delivery, partner execution, partner training, and enablement — while also working internally to represent the needs of the Solution Architecture & Alliances organization. The ideal candidate will bring a strong mix of deep technical knowledge and business acumen specifically within the managed security services marketplace.What You'll Do:Serve as the primary technical partner advocate for MSSP/MSP relationships — driving both the landing of net-new MSSP partnerships and the expansion of existing partner relationships through technical depth, enablement, and solution alignmentIdentify and pursue opportunities to recruit new MSSPs into the CrowdStrike partner ecosystem by articulating the technical and business value of building managed service offerings on the Falcon platformWork closely with MSSP Partners, their Solution Architects, and Sales Engineers to develop and operationalize CrowdStrike-powered managed service offerings, enabling partners to bring differentiated security services to market fasterCollaborate with MSSP partners to design scalable, multi-tenant architectures that align with their service delivery models, operational workflows, and go-to-market strategiesApply CrowdStrike products and services to solve end-customer problems through our MSSP partners, ensuring partners can effectively position, demonstrate, and deliver CrowdStrike-based solutionsSupport MSSP partners in building and refining their workflows, playbooks, and automation capabilities leveraging CrowdStrike's platform — including API integrations, data ingestion pipelines, AI, and SIEM/SOAR connectivityWork with team leaders to deliver and execute technology strategies that meet strategic corporate and partner needs, both present and future, with a specific lens on MSSP scalability and service monetizationDevelop and promote partner and client self-service solutions that reduce friction in onboarding, deployment, and ongoing management for MSSP customersDevelop comprehensive technical enablement plans tailored to MSSP operational teams — including SOC analysts, threat hunters, incident responders, agentic AI, and partner SEs — ensuring partners are fully equipped to sell, deliver, and support CrowdStrike solutionsWork with other Solution Architects to build out and grow SA process standards for MSSPs, GSIs, System Integrators, and other partner channelsAssist with partner demo environments and proof-of-concept engagements, ensuring MSSP partners have the necessary training, tooling, and technology to effectively demonstrate CrowdStrike capabilities to prospects and existing customersDive into complex technical challenges and drive sustainable solutions for partner growth — including installations, troubleshooting, integration support, and product trainingAct as the interface between multiple internal CrowdStrike teams (Product, Engineering, Sales, Support, and Channel) to resolve partner issues and advocate for MSSP-specific platform needs and feature requirementsProvide regular reporting and feedback on partner field activities, pipeline influence, technical blockers, and enablement gaps to internal stakeholdersParticipate in and represent CrowdStrike at events such as security conferences, MSSP-focused summits, lunch & learns, and partner-sponsored eventsWhat You'll Need:Significant technical capability and experience in modern security platforms, with a strong understanding of how MSSPs architect, deliver, and scale managed security servicesKnowledge in one or more of the following areas: Cloud Security, Endpoint Defense, Agentic AI Deployments, Modern Malware Lifecycle, Threat Intelligence, Security Operations, Incident Response, Endpoint Management, Identity Protection, and Operating System ArchitectureExperience in a security-focused Solution Architect, Sales Engineer, or similar pre-sales/technical role, ideally with direct exposure to MSSP or managed services environmentsDemonstrated experience in landing and expanding technology partnerships, including recruiting new partners and growing revenue within existing partner relationshipsFamiliarity with MSSP business models, including multi-tenancy, white-labeling, service packaging, and consumption-based licensing structuresPrior experience with data consumption capabilities including APIs, scripting, and data exchange formats — with an understanding of how MSSPs leverage these for automation and integrationBusiness development experience in a consulting, services, or channel/partner environmentExcellent communication and presentation skills with the ability to present to a variety of external audiences, including senior executives at MSSP partner organizations and their end customersAbility to travel both domestically and internationally up to 40%Bachelor's degree or equivalent work experienceProven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.Bonus Points:Scripting experience in PowerShell, Bash, Python, and/or VBScriptExperience working with SIEM, SOAR, or XDR platforms in an MSSP contextFamiliarity with multi-tenant security platform management and MSSP operational tooling#LI-SA1Benefits of Working at CrowdStrike: Market leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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