At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About the RoleWe're looking for a Platform Reliability Engineer to own the reliability, operability, and evolution of our internal engineering platform. This is a hands-on role at the intersection of platform engineering, reliability, and intelligent automation with a clear mandate: reduce toil, improve observability, and enable systems (AI agents) to safely operate at scale.You'll work directly with engineering teams to harden services, respond to incidents, and build automation that makes the platform increasingly self-managing over time. A key aspect of this role is designing and operating AI-driven and agent-based workflows, including the guardrails, validation systems, and observability needed to allow automated systems to safely generate and act on changes in production environments.What You'll DoOwn reliability, availability, and performance of the internal platform and critical servicesParticipate in on-call rotations; lead incident triage, debugging, root cause analysis, and post-mortemsBuild and operate platform automation and AI-powered workflows (including agent-based systems) to reduce manual operational effortDesign and implement guardrails, validation pipelines, and safety mechanisms for automated and AI-generated changes to code and infrastructureEnable closed-loop automation systems (detect → diagnose → remediate → validate) to improve system resilienceDefine and track SLIs and SLOs; use reliability data to guide engineering decisionsStandardize build, deployment, and release workflows for safe, predictable delivery, including automation-friendly and AI-integrated pipelinesIdentify and remediate security vulnerabilities across systems and services, including risks introduced by automated changesPartner with development teams on service design, resilience, and operability, with an emphasis on automation-first and AI-compatible system designRequired Qualifications6+ years of experience operating production platforms or large-scale distributed systemsProven track record in incident management, on-call operations, and production debuggingStrong programming skills in Java, Python, Go, Shell, or equivalentHands-on experience with observability tooling (monitoring, alerting, logging, tracing)Experience building or maintaining CI/CD pipelines and release processesFamiliarity with platform upgrades, dependency management, and system lifecycle operationsExperience building or integrating AI-driven (agent-based) automation frameworks, or strong interest in this spaceWorking knowledge of Linux-based production environmentsStrong communication and cross-team collaboration skillsNice to HaveExperience with SRE frameworks: SLOs, error budgets, reliability reviewsExperience with chaos engineering or resilience testingBackground in building self-healing systemsHistory of driving platform standardization across large engineering organizationsWhat Success Looks Like at 6 MonthsPlatform reliability metrics are tracked, visible, and trending in the right directionOn-call burden is measurably reduced through automation and better runbooksAt least one significant automation or autonomous remediation initiative shipped and adopted by engineering teamsPlatform upgrades and rollouts are executed safely with documented processesAI-driven or automated changes are safely deployed with clear guardrails, observability, and rollback mechanismKey TraitsStrong ownership mentality. Calm under pressure. Bias toward automation. Systems thinker who doesn't just fix problems but builds systems that prevent, detect, and autonomously remediate issues over time.Additional DetailseBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. 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