Director, Platform Governance

Company: eBay
Company: eBay
Location: New York City
Commitment: Full time
Posted on: 2026-05-27 05:00
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.eBay’s strategic vision is to become the best global marketplace for enthusiast buyers and sellers. Looking for a purposeful company that puts the customer at the heart of everything? A culture that encourages people to think big and be curious, act with urgency and integrity, and be bravely inclusive? That’s who we are. If this sounds compelling, join eBay!The RoleWe are seeking a senior leader to act as a strategic and operational partner to the Head of Platform Governance and Strategy. They will be responsible for crafting and driving the operating model for the organization.This role operates at the center of the Platform Governance organization, with end-to-end ownership of how strategy is translated into execution. You will lead a portfolio of high-impact, cross-functional initiatives while establishing the systems, processes, and governance frameworks that enable the organization to scale optimally.This is a highly visible role that combines elements of strategy, operations, and execution leadership. This role is a force multiplier for the leadership team, driving alignment across Product, Engineering, Risk, Legal, and Operations, and ensuring the organization delivers against its most critical priorities.Key areas of ownership include:Organizational Operating Model – defining and evolving how Platform Governance plans, prioritizes, and completes workGovernance & Assurance Systems – building scalable frameworks to evaluate impact, exposure, and performanceStrategic Programs Portfolio – leading a centralized portfolio of cross-functional initiatives and delivering against business outcomesLeadership Enablement – driving executive alignment, decision-making, and communication among senior leadershipResponsibilitiesOrganizational Strategy & PlanningPartner with the leader of Platform Governance to build organizational strategy and translate it into actionable roadmaps and prioritiesOwn annual and quarterly planning processes, including prioritization, resource alignment, and dependency managementEstablish and evolve operating rhythms, governance forums, and decision-making frameworks across the organizationMaintain a forward-looking view of risks, trade-offs, and strategic opportunitiesPortfolio Leadership & ExecutionOwn and coordinate a collection of high-priority, cross-functional initiatives, ensuring delivery against strategic objectivesDefine success metrics and accountability structures across programsDrive alignment across senior partners and resolve competing prioritiesStep into ambiguous, high-impact problem spaces to structure, scope, and lead executionGovernance & Operational ExcellenceDesign and implement scalable governance frameworks to assess program effectiveness, risk, and complianceBuild and maintain a centralized view of organizational commitments, performance, and interdependenciesLead structured reviews of key initiatives and risk areas, ensuring proactive mitigation and visibilityIdentify and drive opportunities to improve efficiency, scalability, and organizational clarityExecutive Communication & InfluenceServe as a trusted advisor to senior leadership, providing structured insights and recommendationsLead development of executive-level narratives, including board materials and strategic updatesDrive clarity and alignment across cross-functional leaders through effective communication and facilitationEnsure decisions are documented, communicated, and completed effectively.Qualifications10–15+ years of experience in strategy, operations, consulting, or program leadership roles within technology or marketplace environmentsProven experience operating at the executive level, influencing senior partners, and driving organizational outcomesConsistent track record of leading large-scale, cross-functional initiatives with significant business impactStrong systems thinker with the ability to design and scale operating models and governance frameworksOutstanding communication and storytelling skills, with experience supporting executive and board-level discussionsExperience in a Chief of Staff, Business Operations, or Strategy role strongly preferredAbility to operate independently in ambiguous environments and drive clarity at scaleWhat Success Looks LikePlatform Governance operates with a clear, scalable, and effective operating modelLeadership has strong visibility into priorities, trade-offs, and performanceCross-functional initiatives deliver measurable impact with consistent executionDecision-making is faster, more structured, and aligned across partnersAdditional DetailsThe base pay range for this position is expected in the range below:$195,200 - $260,600Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Remote roles are not eligible for U.S. visa sponsorship.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.
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