About YouStrong experience engineering and supporting enterprise infrastructure in complex, hybrid environmentsDeep expertise in Microsoft 365 technologies including Entra ID, Exchange, Teams, SharePoint, and hybrid identity modelsProven ability to troubleshoot and resolve high‑impact, enterprise‑level incidents end‑to‑endSolid understanding of infrastructure security principles, compliance requirements, and ITIL‑based processesProficiency in scripting and automation, with PowerShell strongly preferredIt would be great If you also hadExperience with enterprise device and endpoint management platforms such as Intune or JAMFExposure to vulnerability management, security tooling, and data governance platforms (e.g., Defender, Purview)Experience supporting large‑scale infrastructure or cloud migration initiativesFamiliarity with automation frameworks, APIs, infrastructure‑as‑code, or multi‑cloud environmentsRelevant Microsoft certifications (Azure, Security, or M365) or equivalent hands‑on expertisewhat you will be doing in this roleProvide advanced troubleshooting and resolution for complex infrastructure issues across cloud and on‑prem environmentsDesign, implement, and improve scalable infrastructure solutions with a focus on performance, reliability, and securityLead and execute change management activities including deployments, upgrades, and system improvementsCollaborate with Security, Networking, Cloud Operations, and vendors to resolve enterprise‑wide challengesProvide technical leadership, mentoring junior engineers, and supporting operational excellenceAt Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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