About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.How We Work:At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovateResponsive to feedback, challenges and opportunitiesAccountable for results and best in class outcomesVisionary in future focused problem-solvingExceptional in execution and impactStrategy and OperationsDefine and lead the global HR Shared Services strategy, driving operational excellence and continuous improvementOversee HR operations across the full employee lifecycle, ensuring consistency, quality, and scalabilityEstablish and manage service delivery standards, including SLAs, KPIs, and performance metricsDevelop and execute multi year roadmaps to modernize and scale HR shared services globallyContinuously assess and evolve the operating model to meet changing business and workforce needsProcess and TechnologyDesign and implement scalable, efficient HR processes and service delivery modelsLead the evolution of the HR technology ecosystem to enable automation, self service, and an improved employee experiencePartner with HR and cross functional teams to streamline workflows and reduce complexityIdentify and implement opportunities for digital enablement and process optimizationData, Compliance and GovernanceEnsure data integrity, security, and governance across all HR systems and processesMaintain compliance with global employment laws, regulations, and data privacy requirementsLeverage data and analytics to generate insights, inform decisions, and improve operational performanceEstablish controls and standards that ensure consistency and mitigate risk globallyLeadership and PartnershipBuild, lead, and develop a high performing global HR Shared Services and HRIS organizationLead through other leaders, scaling capability, accountability, and impact across regionsPartner closely with HR centers of excellence, HR Business Partners, and cross functional leaders including IT, Finance, and LegalServe as a strategic advisor on HR operations, shared services, and employee experienceNavigate global complexity and drive alignment across diverse stakeholders, regions, and business unitsWhat We’re Looking ForExperience10 plus years of experience in HR operations or related fields, including 5 plus years in senior leadership rolesProven experience leading global HR shared services or operations functions in complex, matrixed organizationsProven ability to lead through leaders and scale high performing global teamsExperience driving multi year transformation roadmaps, including process, technology, and service delivery evolutionDemonstrated success managing global complexity across regions, regulatory environments, and stakeholder groupsExperience operating within a tiered Shared Services model, including self service, case management, and SLA driven environmentsStrong understanding of global employment laws, compliance, and HR best practicesSkills and AttributesStrategic and systems thinker with the ability to design and scale HR operationsStrong executive presence with the ability to influence and partner at senior levelsDeep expertise in HR systems, process optimization, and service delivery modelsData driven mindset with strong analytical and problem solving capabilitiesExcellent communication and stakeholder management skillsDetail oriented with a focus on accuracy, efficiency, and operational excellenceWhy Proofpoint?At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:Competitive compensationComprehensive benefitsCareer success on your termsFlexible work environmentAnnual wellness and community outreach daysAlways on recognition for your contributionsGlobal collaboration and networking opportunities Our Culture:Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to ApplyInterested? Submit your application along with any supporting information- we can’t wait to hear from you!
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