Manager, Data Science - Analytics

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.Manager, Data Science (Analytics) — eBay LiveTrust & Safety | L25Location: Bangalore, IndiaRole OverviewWe are seeking a Manager, Data Science (Analytics) to lead analytics for the Trust & Safety pillar within eBay Live, eBay’s real-time livestream commerce platform.eBay Live is a fast-growing, interactive shopping experience featuring auctions and purchases across Collectibles, Luxury, Sneakers, and Apparel. As a relatively new business unit, eBay Live requires strong foundational analytics to ensure safe, trusted, and scalable growth.The Trust & Safety team drives critical initiatives such as:Live content moderation and enforcementDefining and monitoring seller standards for eBay LiveReducing bad buyer and bad seller experiencesMitigating unpaid items and abusive behaviorsThis is a senior individual contributor role with mentorship and thought-leadership responsibilities. You will own complex problem spaces end to end, shape analytical strategy, and partner closely with product, policy, operations, and engineering teams to build scalable trust frameworks.This role is ideal for a technically strong analytics leader who enjoys business problem solving, experimentation, machine learning, and AI enablement in a 0 → 1 environment.Key ResponsibilitiesTrust & Safety Analytics Ownership (Core Focus)Own analytics for one or more strategic Trust & Safety domains within eBay LiveDefine measurable success metrics for Live content integrity, seller standards, and buyer experience healthIdentify key drivers of trust-related risks and propose data-backed mitigation strategiesAct as the analytics thought leader for your domainFoundational Measurement & ScalingBuild foundational metrics and dashboards for Trust & Safety in a real-time Live environmentPartner with engineering to influence event instrumentation and data qualityDevelop scalable monitoring frameworks that evolve with product growthEstablish repeatable analytical standards across the pillarExperimentation & Causal MeasurementDesign and analyze A/B tests and controlled experiments for trust-related initiativesApply causal inference and quasi-experimental methods when randomized testing is not feasibleEvaluate policy, moderation, and enforcement changes with statistical rigorClearly communicate impact, uncertainty, and tradeoffs to stakeholdersMachine Learning & AI EnablementDevelop or support ML-driven solutions such as:Seller segmentation and risk profilingDetection of abusive or low-quality behaviorBehavioral clustering and anomaly detectionPartner with engineering and data teams to productionize analytical modelsExplore AI-enabled approaches to moderation and trust diagnosticsBusiness Problem Solving & StrategyAnalyze root causes of unpaid items, poor buyer/seller experiences, and content violationsConduct opportunity sizing and ROI analysis for trust initiativesBalance trust enforcement with growth and user experience considerationsSupport strategic planning and leadership reviews with structured insightsStakeholder Management & InfluencePartner closely with product, policy, operations, engineering, and leadership teamsDrive alignment on metrics, definitions, and success criteriaInfluence decisions through clear storytelling and strong analytical reasoningNavigate ambiguity and competing priorities effectivelyMentorship & Analytics ExcellenceMentor junior analysts and data scientists through analytical and technical guidanceRaise the bar on rigor, clarity, and reproducibilityContribute to shared best practices across eBay Live analyticsTechnical ExcellenceWrite high-quality, scalable Python and SQL codeDesign robust, interpretable analyses and modelsReview complex queries, experiments, and analytical outputs for quality and accuracyRequired Qualifications7–11 years of experience in analytics, data science, or related rolesStrong proficiency in Python and SQLDeep experience with A/B testing, experimentation, and causal inferenceStrong grounding in statistical modeling and analytical methodsExperience applying machine learning techniques (supervised and unsupervised)Proven ability to independently own complex, ambiguous problem spacesStrong communication and stakeholder management skillsExperience influencing cross-functional teams without formal authorityPreferred QualificationsExperience in Trust & Safety, risk, fraud, or content moderation analyticsExperience in marketplace, e-commerce, or live/real-time platformsFamiliarity with AI-enabled moderation or behavioral detection systemsExperience working in early-stage or fast-scaling product environmentsExposure to regulated or policy-driven product domainsWhat You’ll GetOwnership of analytics for a critical pillar within a strategic growth businessA senior IC role with high visibility and cross-functional influenceOpportunity to build foundational trust frameworks from the ground upExposure to real-time systems and complex behavioral analyticsA clear path toward L26 analytics leadership rolesAdditional DetailseBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.