Business Systems Analyst III

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.About the RoleF5 is looking for a Business Systems Analyst III to join our team within the F5 Digital Organization. In this role, you will be a key contributor in designing, implementing, and optimizing Workday solutions and processes that support Sales Compensation programs. You will work at the intersection of business and technology, partnering with cross-functional stakeholders to translate complex business requirements into scalable, efficient solutions.What You'll DoServe as a subject matter expert for Workday and Sales Compensation systems, processes, and data flowsElicit, document, and analyze business requirements from stakeholders across Sales, Finance, HR, and Operations teamsTranslate business requirements into clear functional specifications, user stories, and process documentationPartner with engineering and development teams to design, test, and implement system enhancements and new capabilitiesSupport the end-to-end sales compensation lifecycle, including plan configuration, calculations, reporting, and payoutsIdentify gaps, inefficiencies, and opportunities for process improvement within compensation operationsCreate and maintain detailed documentation including business process flows, data dictionaries, and system configuration guidesLead and facilitate working sessions, sprint reviews, and stakeholder meetingsDefine and execute UAT (User Acceptance Testing) plans, and coordinate testing with business stakeholdersSupport integrations between Workday and adjacent systems such as ServiceNow, Oracle EBS, and other enterprise applicationsRespond to, and help manage incidents. Participate in RCA activities and assist with defining SLOs and SLIs for business stakeholdersAvailable for escalations outside office hoursWhat You'll Bring5+ years of experience as a Business Systems Analyst or similar role, ideally in a technology or SaaS companyStrong hands-on experience with Workday, particularly in HCM  or related modulesExperience working in Agile/Scrum environments; familiarity with tools like Jira and ConfluenceExcellent written and verbal communication skills, with the ability to bridge technical and business conversationsStrong analytical and problem-solving skills with a data-driven mindsetAbility to manage multiple priorities and work effectively in a fast-paced, cross-functional environmentExperience writing user stories, use cases, and functional specificationsRequiredExperience with Sales Compensation programs, incentive plan design, or commission processingExperience with API integrations or familiarity with integration platformsExperience with Workday Integrations, Workday Extend, or Workday StudioPreferredFamiliarity with compensation tools such as Varicent, Xactly, Anaplan, or similarTechnical Skills & TechnologiesThe ideal candidate will have familiarity with some or all of the following:Workday — HCM, Integrations, ReportingT-SQL / SQL Server — writing and analyzing queries for data investigation, reporting, and validationREST APIs — familiarity with API integration patterns and troubleshootingReporting & BI Tools — Snowflake, Tableau, or similarAgile Tooling — Jira, Confluence, or Azure DevOpsThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.