Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Frontend Developer, WebDepartment: Global Web, Demand GenerationLocation: PhilippinesAbout the RoleGenesys is seeking a Frontend Web Developer to design, build, and maintain high-quality digital experiences across our global corporate website and marketing platforms. This is a hands-on engineering role responsible for delivering modern, responsive, and accessible front-end solutions that support demand generation, brand, and CX initiatives at enterprise scale.You will develop components, web pages, templates, and digital journeys within a CMS-driven environment while contributing to design system evolution, platform modernization, and front-end engineering standards. This role focuses on delivering high-performing and scalable user experiences while collaborating closely with platform, UX, and marketing teams.The position requires front-end development experience working within CMS platforms such as WordPress, and the ability to operate confidently within enterprise web environments.What You’ll DoFrontend DevelopmentDesign, develop, and maintain responsive user interfaces using modern HTML, CSS, and JavaScriptBuild and maintain enterprise web pages, templates, and digital journeysDevelop and customize WordPress components, themes, and pluginsImplement mobile-first, fully responsive experiences that perform across devices, browsers, and languagesIntegrate front-end components with APIs and CMS-driven content systemsArchitecture and Platform ContributionContribute to front-end architecture decisions and design system evolutionEnsure solutions are scalable, maintainable, and aligned with enterprise web standardsSupport modernization initiatives, including CMS upgrades, refactoring, and technical debt reductionPartner with platform and DevOps teams on release processes, deployments, and environment improvementsPerformance, SEO, and Digital QualityOptimize front-end performance across the site, including page load performance and Core Web VitalsContribute to engineering standards for accessibility, performance, scalability, and maintainabilityEnsure strong technical SEO foundations including schema markup, site architecture, metadata governance, and crawl healthParticipate in user acceptance testing and support automated testing processesEnhance CMS to improve user experience, authoring workflows, and digital qualityPlatform OperationsSupport deployments, releases, and CMS environment managementMonitor site performance and help resolve production issues when they ariseContribute to documentation and operational readiness of front-end systemsCollaboration and EnablementCollaborate with front-end and full-stack engineers, QA professionals, and web publishersPartner closely with UX, content, marketing, analytics, IT, security, and agency teamsEnable experimentation, personalization, and scalable design system adoptionTranslate technical tradeoffs into clear guidance for stakeholdersOnboard and support CMS authors and agency contributorsWhat You BringRequired2 or more years of professional web development experience, preferably supporting enterprise-scale or high-traffic websitesStrong expertise in HTML5, CSS, JavaScript, and modern front-end development practicesHands-on experience working with CMS platforms, WordPress preferredExperience integrating with APIs and third-party marketing or analytics platformsDemonstrated expertise in performance optimization, caching strategies, CDNs, and Core Web VitalsStrong understanding of technical SEO and accessibility standards such as WCAG or ADAExperience working within structured engineering standards, code reviews, and release processesPreferredCreative technologist with experience with animation or motion frameworks such as GSAPFamiliarity with cloud platforms or enterprise WordPress hosting providersExperience integrating marketing technology platforms such as Eloqua, Wistia, Bynder, or Google AnalyticsExperience applying AI tools within development workflows or optimizing digital experiences for AI-driven discoveryExperience working within global or distributed engineering teamsBackground in B2B, SaaS, or complex enterprise digital environments#LI-PR1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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