Assistant Showroom Manager

Back to jobs New Assistant Showroom Manager New York City, NY Apply Who We Are Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com . Our Ways of Working Babylist is a remote-first company with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day. This role specifically is full-time and based on-site at our New York showroom in SoHo. The schedule is flexible based on business needs and requires evenings, weekends, and some holidays. This role requires a  4-week training period in June at our Beverly Hills showroom . What the Role Is Babylist is seeking an Assistant Showroom Manager to help lead our New York showroom in SoHo. This space brings our brand to life in person—where expecting parents and their communities can explore products, build registries, and experience Babylist firsthand. You’ll play a key role in delivering a thoughtful, high-touch experience for every guest who walks through the door. Day to day, you’ll operate as a core leader on the floor—running shifts, guiding the team, and ensuring everything from staffing to merchandising to guest flow is dialed. You’ll spend most of your time on the floor: coaching in real time, jumping into customer interactions, and making sure the experience feels seamless. When the Showroom Manager is out, you’ll step in to lead the space and keep operations running smoothly. This role is highly hands-on and floor-driven. If you prefer back-of-house roles or environments where leadership happens mostly off the floor, this will be a tough fit. Success in this role comes from being present, engaged, and leading from the front—every shift. Who You Are 4+ years of retail leadership experience , including hiring, scheduling, and training frontline teams Experience acting as manager-on-duty or second-in-command , comfortable stepping in to run the showroom and make decisions in real time Proven ability to coach and develop retail teams , improving performance through in-the-moment feedback Strong operational instincts , including managing staffing coverage, inventory awareness, and daily execution Hands-on experience with POS and inventory systems (e.g., Shopify POS, Lightspeed, or similar), able to operate independently Experience maintaining visual merchandising standards in a dynamic retail or experiential environment Comfortable working a flexible schedule , including weekends and peak retail hours Able to stand for 8–10 hour shifts and lift up to 30 lbs, with or without reasonable accommodation You're genuinely excited about what AI can do —even in retail environments—and are open to using it to improve team operations and the guest experience How You Will Make An Impact Run the showroom floor day-to-day, ensuring a high-quality, consistent experience for every guest Act as manager-on-duty when needed, owning operations and decision-making in the absence of the Showroom Manager Coach and support showroom staff in real time, improving service quality and team performance shift by shift Guide guests through the showroom experience, answering questions and helping them make confident product decisions Execute staffing plans, zone coverage, and shift assignments to ensure strong floor coverage at all times Maintain visual merchandising and product presentation standards across all areas of the showroom Support hiring, onboarding, and training of Brand Ambassadors and Shift Leads Partner on in-store events, activations, and VIP experiences that bring the Babylist brand to life About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $90,200 to $97,600 Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management and invest in tools and opportunities to connect with colleagues We build products that positively impact millions of people's lives AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Compensation & Benefits Competitive salary with equity and bonus opportunities Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration. Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page. 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Which best describes your availability? * Select... This role requires travel to our Beverly Hills showroom for hands-on training following your start date — ideally for 4 weeks, with a minimum of 1–2 weeks. Are you able to accommodate this requirement? * Select... How many years of retail leadership experience do you have where you were directly responsible for hiring, scheduling, and coaching frontline team members? * Select... This role is floor-driven — you'll spend the majority of every shift on your feet, leading from the floor, coaching in real time, and jumping into guest interactions. Which best describes your leadership style? * Select... Have you worked with POS and/or inventory management systems (e.g., Shopify POS, Lightspeed, Square, or similar) in a role where you operated them independently — not just as a cashier but managing transactions, troubleshooting issues, and training others? * Select... 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