Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Evergreen requisition: Business Development Representative Note: By submitting your resume you will be considered for similar upcoming opportunities in Genesys. When a job opens that fits your background, we will reach out and provide you with further details.Are you naturally curious to explore new technologies and share their benefits with others? Are you keen to become an empathetic consultant, a real trusted advisor and Genesys ambassador? Are you always ready to jump on an ease and personalized conversation by using multithreading across email, voice, LinkedIn, video, etc. channels?We are seeking a commercially driven Senior Business Development Representative (Snr BDR) to drive pipeline growth.This role is responsible for owning both inbound and outbound pipeline generation, supporting enterprise and upper mid-market accounts, and partnering closely with cross-functional teams to accelerate revenue growth. The ideal candidate combines strong prospecting expertise with commercial awareness and a deep understanding of the French business culture.This is a high-impact role for someone who thrives in a collaborative, performance-driven environment and is motivated by building meaningful enterprise opportunities.Key Responsibilities:Own pipeline generation across France through a balanced mix of strategic outbound prospecting and inbound lead managementDevelop and execute targeted outbound account strategies aligned to territory plans and regional revenue prioritiesQualify and convert marketing-generated leads into high-quality sales opportunitiesResearch, map, and engage key decision-makers within enterprise and upper mid-market organizationsPartner closely with Account Executives to support account planning, whitespace identification, and multi-threaded engagement strategiesCollaborate with Marketing on regional campaigns, events, ABM initiatives, and follow-up executionWork cross-functionally with Sales, Marketing, Customer Success, Alliances, and Channel teams to identify expansion signals and new opportunitiesClearly articulate the value of Genesys’ cloud and AI-driven CX solutions aligned to customer digital transformation initiativesGenerate consistent, high-quality pipeline aligned to regional revenue targetsMaintain disciplined CRM documentation, activity tracking, and accurate reporting in SalesforceProvide structured market feedback on trends, customer priorities, and competitive insights within the French marketConsistently meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversionMinimum Qualifications:3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environmentsProven success in outbound prospecting and pipeline generation within enterprise or upper mid-market accountsExperience managing both inbound and outbound lead flowsBusiness-level fluency in FrenchProfessional fluency in EnglishStrong understanding of French business culture and consultative sales environmentsExcellent written and verbal communication skillsStrong organizational skills and CRM disciplineExperience using Salesforce, LinkedIn Sales Navigator, and modern sales engagement platformsCollaborative mindset with the ability to work effectively across multiple GTM functionsWhy Join Genesys?Join a global leader in AI-driven customer experience technologyPlay a key role in expanding a strategically important Nordic marketCompetitive compensation with performance-based incentivesClear career progression pathways within a global sales organizationCollaborative and high-performing team environmentIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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