Sales Services Advisor – Education & Adoption Services

Sales Services Advisor – Education & Adoption Services (EMEA)The Sales Services Advisor – Education & Adoption Services is responsible for partnering with Sales, clients, and cross-functional teams to position, solution, and drive the sale of Education and Adoption Services (Organizational Change Management and End User Training).Aligned to Blue Yonder implementations, this role requires deep expertise in education and adoption strategies, as well as the ability to design, scope, and price EDU and Adoption Services offerings that support successful enterprise software deployments, particularly within supply chain environments.The role is a key contributor to services revenue growth across EMEA, ensuring customers achieve strong user adoption, business readiness, and long-term value realization.Key Responsibilities:Services Sales & SolutioningPartner with Sales teams to identify, qualify, and develop Education and Adoption Services opportunities across the regionLead discovery efforts, including client workshops and data-gathering activities, to define requirements, success criteria, and win themesDesign tailored solutions across Education, OCM, and End User Training aligned to client transformation objectivesPosition and articulate the business value of adoption services to both client and internal stakeholdersDeal Support & ExecutionSupport the end-to-end sales cycle, including proposal development, RFP responses, and drafting of Statements of Work (SOWs)Develop accurate scoping and pricing models using established methodologies, tools, and assumptionsPresent and defend solutions in client meetings, orals, and executive presentations (virtual and in-person)Collaborate with Sales to advance deals and improve win ratesSales Enablement & Market DevelopmentSupport internal enablement initiatives and sales campaigns to promote Education and Adoption Services offeringsDevelop and enhance estimating models, tools, and sales collateral to improve consistency and efficiencyContribute to thought leadership and the evolution of Education and Adoption service offeringsProactively review regional pipeline to identify and position services opportunities within active dealsEstablish regular engagement cadence with Sales to drive awareness and attachment of servicesPipeline & Forecast ManagementMaintain visibility into pipeline, opportunities, and bookings related to Education and Adoption ServicesProvide regular forecasting and reporting against regional targetsTrack performance metrics including services attach rate, revenue, and conversion ratesQualifications & ExperienceBachelor’s degree from an accredited four-year university5+ years of experience in a services sales, solution architect, or advisory role supporting Education, OCM, or adoption servicesProven experience in scoping, solutioning, and pricing professional services engagementsExperience supporting enterprise software implementations, preferably within supply chain (e.g., WMS, TMS, Planning)Strong understanding of Organizational Change Management and End User Training methodologiesKey Skills & CompetenciesStrong consultative and value-based selling capabilitiesExcellent communication, presentation, and stakeholder engagement skillsAbility to translate complex business and technical requirements into clear value propositionsExperience facilitating client workshops and discovery sessionsHigh level of collaboration across Sales, Delivery, and Product organizationsStrong analytical and problem-solving skills with attention to detail in scoping and pricingSuccess MeasuresGrowth in Education and Adoption Services revenue across EMEAIncreased attach rate of OCM and training services to software and implementation dealsPipeline development and forecast accuracyContribution to improved customer adoption and successful program outcomesOtherRequires up to 25% travel to support sales opportunitiesRemote position within UKOur ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.