IP Renewals Analyst (Fix term)

We’re looking for an IP Renewals Analyst to join our Trademark Renewal/Maintenance team in Belgrade. This is a great opportunity to work in a dynamic environment where there’s always something new to learn. The role includes working closely with external clients, managing a range of administrative tasks, and mentoring new team members. If you enjoy a mix of structure and variety and find satisfaction in helping others grow—we’d love to hear from you!About You – experience, education, skills, and accomplishmentsBachelor’s degree and/or equivalent working experienceProficient level of English languageProficiency in Microsoft Office suiteIt would be great if you also have . . .   Working experience in Customer Support rolesWorking experience in administrative tasksWhat will you be doing in this role? Dealing with foreign/domestic patent/trademark portfolio, while respecting the customer deadlines, customer specificities, internal procedures, quality standards and KPIs; Performing data verification and checking whether the information provided by customers is in accordance with information found on IP databasesCreating reports on IP matters for internal and external stakeholdersObtaining deep understanding of the maintenance workflow to collaborate with other teams at every stage of the processAchieving deep knowledge of all national IP databases to be a reference point for other teams; Supporting patent/trademark related projectsPerforming other duties and special projects as necessary – may involve handling confidential and sensitive materialProactively recommend improvements as well as corrective and preventive actions to reduce customer complaints, improve efficiency and mitigate risksAbout the Team    We as a team provide Trademark Renewal/Maintenance services by communicating with clients and agents, and resolving possible issues, while making sure that the renewals are done timely and accordingly.Benefits: Holidays: 25 days paid leave per annumPrivate Health InsurancePaid LunchYearly BonusYearly Merit PlanMy Learning PlatformFit PassLife InsuranceAccident InsuranceCompany bicycles for rent free of chargeHours of Work   This is a full-time position, CET working hours. This is a hybrid position working in the office for a minimum of 3 days every other week.Please note that only shortlisted candidates will be contacted#LI-HybridAt Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.