Senior Technology Operations Analyst

We are looking for a passionate Senior Technology Operations Analyst with solid System Engineering experience to join our international team in Belgrade. This is an excellent opportunity to apply and further develop System Engineering and Project Management skills in a Technical Operations environment. If you have experience working with Microsoft Server technologies and Linux systems, you will play a key role in ensuring stable, secure, and reliable service deployments that meet the needs of our users and stakeholders. About You – Experience, Education, Skills, and AccomplishmentsMinimum of 5 years of professional experience working across both Microsoft and Linux environments, supporting system stability, troubleshooting, and performance optimizationAt least 2 years of experience working with SQL ServerBachelor’s Degree and/or equivalent work experienceProficiency in English It would be great if you also have...Previous or current experience working as a System EngineerSoftware Development background and experienceExperience or interest in Project Management within a technical environmentExperience with any scripting languages (PowerShell, Python, Groovy, or similar) What will you be doing in this role?Provide support for development projects, including test data setup, data cleansing, and data migrationSupport business users in understanding, refining, and defining their change requirementsProvide technical guidance to project managers throughout project deliveryPlan and execute medium‑ to high‑complexity changes across systems and environmentsHelp design, implement, and maintain application monitoring and alerting to detect errors, data integrity issues, security risks, and other operational eventsProvide second‑level incident support and assist with root cause analysis to ensure long‑term system stability About the TeamYou will join an international team of six experienced Technology Operations Analysts and you will be based in Belgrade. The team combines strong System Engineering and Project Management expertise, and this role reports directly to our Senior Manager, Technology Operations, located in the United States. BenefitsHolidays: 25 days paid leave per annum Private Health Insurance Paid Lunch Yearly Bonus Yearly Merit Plan My Learning Platform Fit Pass Life InsuranceAccident InsuranceCompany bicycles for rent free of charge Hours of Work This is a permanent full-time position, with core engagement hours within the CET time zone. This is a hybrid position, you will be expected to work from our Belgrade office 3 days every other week.  #LI-Hybrid Please note that only shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.