About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.How We Work:At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovateResponsive to feedback, challenges and opportunitiesAccountable for results and best in class outcomesVisionary in future focused problem-solvingExceptional in execution and impactLicense Provisioning SpecialistThe RoleProofpoint is one of the fastest growing cyber security firms globally (multiple Gartner MQ, Forrester Wave and Frost Radar leader). Our product licensing team is looking for a Provisioning Specialist at its Cork Ireland location. The ideal candidate will be highly analytical, motivated, quick learner and a team player. In this pivotal role you will be part of a team that touches on all customers and collaborates closely with all other business units. Your day-to-dayProcess and fulfil customer orders via Proofpoint-developed toolsCollaborate with product teams to address and resolve configuration issuesAid in developing and updating procedural documentationReport problems or concerns promptly, effectively communicating with your manager to ensure timely resolutionUndertake any additional tasks or assignments directed by the Manager that contribute to the overall success of the team and organizationServe as Subject Matter Expert for newly introduced productsDrive process improvement efforts What you bring to the teamAnalytical skills, which are crucial in deciphering complex product scenarios, gaining valuable insights and making informed decisionsCustomer service skills are essential for building strong relationships with internal customers, understanding their needs, and delivering exceptional best in class experiencesBeing a self-starter is invaluable as it demonstrates initiative, drive, and the ability to take ownership of tasks without constant direction, leading to increased productivity and success in achieving goalsAn ability to flex with changing priorities, capable of handling rapid changesA talent for critical and creative thinkingA working knowledge of Microsoft Office Applications and Microsoft Windows OS – user levelWorking knowledge of ERP programs at the user level.Effective communication skills are vital for conveying ideas clearly, fostering collaboration, and building strong relationships within the organizationWhy Proofpoint?At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:Competitive compensationComprehensive benefitsCareer success on your termsFlexible work environmentAnnual wellness and community outreach daysAlways on recognition for your contributionsGlobal collaboration and networking opportunities Our Culture:Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to ApplyInterested? Submit your application along with any supporting information- we can’t wait to hear from you!
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