Back to jobs Head of Consulting Relations Remote Apply Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
TIME 100 Most Influential Companies (2023)
Fast Company Most Innovative Companies (2020, 2023)
Built In Best Places to Work (2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
Fast Company Best Workplaces for Innovators (2022)
Built In LGBTQIA+ Advocacy Award (2022)
We are seeking an experienced and dynamic Director, Consultant Relations to lead our efforts in building and maintaining strategic partnerships with healthcare benefit brokers and consultants. The ideal candidate will have a proven track record in the healthcare benefits industry, exceptional relationship-building skills and a deep understanding of the benefits consulting landscape. This role will lead a team of consultant relations professionals and will drive initiatives to enhance our market presence and strengthen our partnerships.
In this role, you will act as a vital feedback loop and liaison between the consultant community and Maven, ensuring that insights and feedback from our partners directly inform our strategies and initiatives. This position requires close collaboration with our Sales, Client Success, and Marketing teams to align partnership efforts with overall business goals. The Director will be instrumental in identifying new opportunities, addressing challenges, and enhancing the value we provide to our partners.
Our ideal candidate is a well-connected professional with an extensive network of relationships within the healthcare benefits industry. They have a proven track record of leveraging these connections to drive successful partnership initiatives, resulting in tangible business growth. This individual will bring a strategic mindset, exceptional communication skills, and a deep understanding of the dynamics of the benefits consulting landscape. Their ability to foster strong, mutually beneficial relationships will be crucial to our mission of expanding our market presence and delivering superior value to our clients and partners.
As a Director, Consultant Relations you will:
Strategic Partnership Development:
Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
Develop and implement a comprehensive partnership strategy to enhance the organization's market reach and influence.
Collaborate with internal stakeholders to align partnership efforts with business objectives and goals.
Team Leadership and Development
Lead, mentor and develop a team of consultant relation professionals
Foster a high performance culture, ensuring team members have the necessary skills, resources and support to succeed
Set clear goals, expectations and performance metrics for the team, conducting regular evaluations and providing constructive feedback
Relationship Management:
Serve as the primary point of contact for all consultant relations.
Maintain strong, ongoing relationships with existing partners and develop new relationships to expand our network.
Conduct regular meetings, presentations, and training sessions with partners to ensure mutual understanding and alignment.
Market Insights and Analysis:
Stay abreast of industry trends, market conditions, and competitive landscape.
Provide insights and feedback to internal teams to inform product development, marketing strategies, and sales tactics.
Monitor partner performance and develop strategies to optimize collaboration and outcomes.
Collaboration and Cross-Functional Leadership:
Work closely with sales, marketing, product development, and customer service teams to ensure cohesive and effective partnership initiatives.
Facilitate communication and collaboration across departments to support partnership goals and objectives.
Lead, mentor, and develop a team of professionals focused on consultant relations and partnerships.
Performance Metrics and Reporting:
Establish key performance indicators (KPIs) to measure the success of partnership initiatives.
Regularly report on partnership activities, outcomes, and opportunities to senior leadership.
Utilize data-driven insights to refine and improve partnership strategies and tactics.
We’re looking for you to bring:
Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field; advanced degree preferred.
Minimum of 15 years of experience in the healthcare benefits industry, with significant experience in benefits consulting.
Proven track record of developing and managing strategic partnerships with healthcare benefits brokers and consultants.
Exceptional relationship-building, negotiation, and communication skills.
Strong strategic thinking and analytical abilities, with a focus on driving business growth and value.
Ability to work collaboratively across functions and influence stakeholders at all levels of the organization.
Highly motivated, results-oriented, and capable of managing multiple priorities in a fast-paced environment.
Willingness to travel as needed to support partnership initiatives, 50% travel
The base salary range for this role is $179,000- $210,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com . For general and additional inquiries, please contact us at careers@mavenclinic.com . Create a Job Alert Interested in building your career at Maven Clinic? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country Phone Resume/CV Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website In which state do you hold permanent residency? * Select... Are you legally authorized to work in the United States? * Select... Are you currently employed by Maven Clinic in any capacity? If so, please list current role. * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? (mark all that apply) Select... How would you describe your racial/ethnic background? (mark all that apply) Select... How would you describe your sexual orientation? (mark all that apply) Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification
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