Technical Integration Consultant

Back to jobs New Technical Integration Consultant Kraków, Poland Apply       About project44   At project44,  we’re  on a mission to make supply chains work. Our platform connects carriers, shippers, and  logistics  providers through real-time visibility, automation, and AI-driven insights across all modes of transportation. We  operate at  global scale, but success comes from strong local teams who own outcomes, solve hard problems, and continuously raise the bar.   The Direct Integrations team sits at the heart of this mission. We turn carrier and customer complexity into reliable, scalable connectivity  -  balancing speed, quality, and long-term network health.     The Opportunity   We’re  hiring a  Technical Integration Manager  to join our Direct Integrations team in Kraków. This role is for someone who thrives at the intersection of technology, operations, and problem-solving.   You’ll  own end-to-end delivery of carrier and customer integrations across multiple modes (FTL, LTL, Parcel, Ocean, Air), working hands-on with APIs, EDI, and flat files. Beyond execution,  you’ll  help improve how we  operate  -  contributing to automation, AI adoption, and process improvements that scale impact across the team.   This is not a pure project management role.  It’s  a technical, outcome-driven position with real ownership.     What You’ll  Do Integration Delivery & Ownership   Own end-to-end delivery of integrations, from technical review through testing and go-live.   Configure,  validate , and troubleshoot integrations using APIs, EDI, and flat-file connections.    Investigate complex data, mapping, and tracking issues;  identify  root causes and drive durable fixes.   Manage multiple integrations and support tickets in parallel while meeting SLA expectations.   Operational Excellence   Ensure integrations meet quality, performance, and data standards before production release.   Actively manage your queue, prioritizing work based on customer impact, urgency, and business value.   Document solutions, edge cases, and best practices to reduce repeat issues and improve onboarding.   Cross-Functional Collaboration   Work closely with Product, Engineering, Customer Success, Support, and Sales to unblock delivery.   Translate technical constraints into clear recommendations and trade-offs for non-technical stakeholders.   Support strategic customers and deals by ensuring  integration  readiness and realistic timelines.   Automation & AI Enablement   Use AI tools to improve efficiency, accuracy, and speed in daily work (analysis, troubleshooting, communication).   Contribute ideas and prototypes for automation across the  integration  lifecycle.   Help scale successful workflows by sharing templates, prompts, or playbooks with the team.   What  You’ll Bring: Required Experience   3+ years of experience in technical integrations, technical operations, or implementation roles.   Hands-on experience with APIs, EDI, and/or flat-file data exchange.   Strong analytical and troubleshooting skills with the ability to work through ambiguous problems.   Comfort working in ticket-based environments with SLAs and competing priorities.   Clear written and verbal communication skills in English.   Technical & Tooling Familiarity   Experience with tools such as Postman, JSON/XML, SQL, GitHub, Jira, Confluence,  Observe /Kibana, or similar.   Understanding of  data mapping, validation, and testing practices.   Familiarity with  logistics , transportation, or supply chain systems is a strong plus.   Ways of Working   Strong sense  of ownership  -  sees problems  through to  resolution.   Comfortable collaborating across teams without formal authority.   Curious, adaptable, and motivated to continuously improve how work gets done.   Willingness to  leverage  AI and automation as part of everyday problem-solving.   Nice to Have   Experience with multiple transport modes (FTL, LTL, Parcel, Ocean, Air).   Exposure to iPaaS platforms or workflow automation tools.   Additional  languages (nice to have, not  required ).   Why This Role Matters   Technical Integration Managers are critical to project44’s network scale. The quality and speed of your work directly affect customer experience, revenue growth, and our ability to automate at scale. This role offers strong visibility, real ownership, and a clear path to growth .     Why project44   You’ll  join a team that values clarity over chaos, impact over optics, and learning over comfort. We invest in our people, expect  high standards , and support those who want to grow their scope and influence.   project44 is an equal opportunity employer. We believe  diverse perspectives make better systems  -  and better teams.   Even if you  don’t  meet every requirement listed, we encourage you to apply if this role excites you.       Create a Job Alert Interested in building your career at project44? Get future opportunities sent straight to your email. 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