Assoc Business Process Analyst

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Position Summary:The Assoc Business Process Analyst will serve as a resource for ongoing support and maintenance of Illumina’s Global R&D equipment. Thisrole is responsible to provide deep technical knowledge of SAP in order to 1) provide maintenance support and to 2) partner with labmanagement operations for equipment lifecycle, compliance & operations changes.Responsibilities:Own and resolve application issues, engaging additional technical or functional resources as necessaryCollaborate with the lab management operations & cross functional teams to apply solutions by analyzing business and functionalrequirements, studying and creatively leveraging standard proceduresPlay an active role in supporting equipment maintenance complianceMonitor and resolve system integrity issuesAnalyze problems, diagnose them and find root cause, and then either creating a fix or engages business solutions team to collaboratively design a solution.Proactively analyzes incident records and use data to identify problems.Identify and propose approach to increase usabilityStay abreast of SAP enhancementsManage multiple prioritiesMaintain active communication with various business and technical stakeholders to manage expectations regarding changes to the system and the introduction of new and enhanced functionalityListed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individualresponsibilities may occur due to business needs.Requirements:Solid understanding of equipment lifecycle operationsBackground with SAP is a bonusAbility to troubleshoot and solve technical problems.Hands-on person with exceptional analytical and problem-solving abilities.Ability to place questions and problems in the proper contextAbility to address problems logically, carefully, and methodicallyPersistence to pursue problems until they are solved, but also the good judgment to know when to stop and ask questionsAbility to effectively prioritize and execute tasks in a fast-paced environmentStrong collaboration skills with global workforceAbility to interface well with cross-functional teammatesFlexibility to work occasional non-standard hoursAll listed requirements are deemed as essential functions to this position; however, business conditions may require reasonableaccommodations for additional task and responsibilities.Experience/Education:Typically requires a Bachelor’s degree Engineering / Science / Information Technology / Supply Chain or equivalent experience.Diploma in Engineering / Science / Information Technology / Supply Chain with at least 3 - 5 years Relevant ExperienceWe are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.