Senior Product Manager, Payments

New Senior Product Manager, Payments Seattle, WA Apply About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn  and  X ,  and discover the projects we’re solving on our  Blog . Be sure to explore our  Interviewing Guide  to learn how to ace our interview process. About the Role Twitch has a two-sided payments platform that collects payments from customers all over the globe and pays out income to our creators. By bringing customers together with creators, we are changing how media is consumed and how communities are formed. Payments is core to Twitch’s strategy to serve the needs of creators in generating income on Twitch. At Twitch, you will work with passionate people who are smart, self-driven and customer obsessed. As a Product Manager for Payments, you will help set and execute on Twitch's strategy to enable and optimize payments for all our viewers  across 100+ countries and across devices (web, mobile web and TV).  You can work from San Francisco, CA or Seattle, WA. You Will: Lead the Payments product vision and roadmap, delivering quick wins while building scalable infrastructure to support accepting payments in 100+ countries  Own the one-to-two year vision & drive prioritization for Twitch’s checkout and payments platform within the larger Money platform. You will own the full payment stack and checkout experience for web and mobile, coordinating dependencies and timelines Own core payments metrics including checkout conversion, authorization rates, refund rates, chargebacks and payment costs.  Continuously run experiments to test new features and improve outcomes for customers Drive fraud prevention and risk management strategies to protect customers and creators while minimizing false positives and maintaining high authorization rates Lead international payments support, including localization, regional payment method adoption, currency support, and compliance with local regulations across global markets Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale Develop Go To Market (GTM) plan and deliver results that ensure the customer and business goals are met in operational launch plans You Have: 5+ years of work experience as a Product Manager or Technical Program Manager Experience in regards to payments, fraud and monetizing digital products at scale Deep familiarity with processors like Stripe, Adyen, Braintree/PayPal and global alternative payment methods  Experience leading cross-functional initiatives Experience defining 1-2 year product strategies Bonus Points Knows how to write basic SQL and how to use experimentation/analytic tool Perks Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Amazon Employee Discount   Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Job ID: TW9110 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . US, WA, Seattle - Annually $151,200 - $204,600 USD US, CA, San Francisco - Annually $173,900 - $235,200 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice , for information about how we collect, use, and disclose personal information of our candidates. Create a Job Alert Interested in building your career at Twitch? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Discipline Select... Start date month Select... Start date year End date month Select... End date year Add another LinkedIn Profile Website Are you familiar with Twitch? * Select... We review all applications equally, whether you're an advanced user or new to the platform. Let us know your history with us! Are you currently a Twitch employee? * Select... Are you open to relocation? * Select... Please choose a location from the list below if you're open to relocating with Twitch. If not, select your preference from the remaining options.  Are you a current employee with Amazon or any Amazon subsidiary (outside of Twitch)? * Select... Have you previously applied to Amazon or any Amazon subsidiary? * Select... Have you previously been employed by Amazon or any Amazon subsidiary? * Select... Are you subject to a non-competition agreement or other agreement that would preclude or restrict your employment at Amazon? * Select... If offered employment by Amazon, would you be legally eligible to begin employment immediately? * Select... Your response is mandatory when applying for a U.S.-based position. Do you need, or will you need in the future, any immigration related support or sponsorship from Amazon in order to begin or continue employment with Amazon? * Select... This includes support (such as J-1, F-1 CPT letter or STEM OPT Training Plan), visa sponsorship for employment (H-1B, H-1B1, E-3, O-1, or TN), and any EAD holders that will need longer term employment authorization (temporary work visa or permanent residency Have you held H-1B status, or had an H-1B petition approved on your behalf, within the preceding 6 years for an employer other than a cap exempt institution? * Select... In which country/region do you have citizenship? * Select... Since obtaining your most recent citizenship, did you afterwards become a permanent resident in any other country/region? This does not include temporary statuses such as student visas or time-limited work permits. * Select... For the sole purpose of determining export licensing requirements, please provide your country of citizenship or legal permanent residence, whichever was obtained last. * Select... What is your expected total base pay compensation for your next role. Please do not disclose current or past compensation. Would you like to be considered for future opportunities at Twitch when you apply? * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Twitch’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application