Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job TitleSenior Business Development Representative (Senior BDR)About the RoleThe Senior Business Development Representative (Senior BDR) plays a highly impactful role in driving high-quality pipeline generation through outbound-led prospecting efforts. Operating with a high degree of autonomy, the Senior BDR partners closely with Account Executives (AEs) to strategically plan account engagement, identify complex opportunities, and influence pipeline creation across priority accounts.This role is designed for experienced BDRs who consistently perform at a high level and are capable of operating as a trusted partner to sales. While limited inbound engagement may be required, the Senior BDR role is fundamentally outbound-driven and requires strong business acumen, strategic thinking, and leadership by example.Key ResponsibilitiesStrategic Outbound ProspectingLead sophisticated outbound prospecting initiatives using intent data, account intelligence, and market insightsDesign and execute highly personalized, multi-threaded outreach strategies across multiple stakeholdersIndependently prioritize target accounts and buying centers based on business impactAccount Strategy & AE PartnershipAct as a strategic partner to AEs in account planning, territory execution, and opportunity developmentIdentify whitespace opportunities and expansion potential within customer and prospect accountsContribute meaningfully to deal strategy by sharing insights gathered through prospect engagementInbound Engagement (Limited & Strategic)Handle select inbound inquiries with a focus on strategic fit and opportunity potentialEnsure high-quality discovery and qualification to accelerate pipeline creationCRM, Data Quality & Process ExcellenceMaintain exceptional data hygiene and accuracy within Salesforce and related sales systemsExpand and refine account intelligence by mapping decision-makers, influencers, and buying committeesServe as a role model for CRM best practices within the BDR organizationSocial Selling & Market PresenceLeverage social platforms to establish thought leadership and credibility within target accountsProactively engage prospects through content sharing and digital relationship-buildingLeadership & Continuous ImprovementAnalyze performance trends and proactively optimize prospecting approachesShare best practices, mentor junior BDRs, and contribute to the evolution of team processesStay ahead of industry trends, competitive dynamics, and emerging sales technologiesRequired QualificationsExperience: 5+ years of experience in business development, sales, or a related B2B role within the IT / technology industryProven Performance: Consistent track record of exceeding pipeline and opportunity creation targetsCommunication Skills: Exceptional written, verbal, and interpersonal communication skillsStrategic Thinking: Strong ability to connect customer business challenges with commercial opportunitiesAutonomy & Ownership: Demonstrated ability to operate independently and drive outcomes with minimal supervisionTechnical Acumen: Advanced proficiency with Salesforce, Salesloft, LinkedIn Sales Navigator, and similar sales technologiesCollaboration: Experience working as a trusted partner within cross-functional and distributed teamsPreferred QualificationsExperience using advanced intent and prospecting platforms such as 6SenseDeep familiarity with qualification frameworks such as MEDDPIC, BANT, or similarExperience mentoring or informally leading other BDRsWillingness to travel occasionally to support strategic events or field activitiesWhat Success Looks LikeConsistently exceeds quarterly pipeline and opportunity creation targetsOperates as a strategic extension of the Account Executive, materially influencing deal successBuilds strong, executive-level relationships within target accountsElevates overall team performance through knowledge sharing and leadershipDemonstrates readiness for progression into closing or expanded sales roles職種名シニア・ビジネス・ディベロップメント・レプレゼンタティブ（Senior Business Development Representative / Senior BDR）ポジション概要シニア・ビジネス・ディベロップメント・レプレゼンタティブ（Senior BDR）は、アウトバウンドを主軸としたプロスペクティング活動を通じて、高品質なパイプライン創出に大きな影響を与える役割です。高い自律性を持って業務を遂行し、アカウントエグゼクティブ（AE）と対等なパートナーとして連携しながら、戦略的なアカウントプランニングおよび商談機会の創出をリードします。本ポジションは、継続的に高い成果を上げてきた経験豊富なBDRを対象とし、強いビジネス理解力、戦略的思考力、そして周囲に良い影響を与えるリーダーシップが求められます。インバウンド対応は限定的であり、アウトバウンド主導の活動が前提となります。主な業務内容戦略的アウトバウンド・プロスペクティングインテントデータ、アカウントインテリジェンス、市場情報を活用した高度なアウトバウンド活動の主導複数ステークホルダーを想定した、マルチスレッドかつ高度にパーソナライズされたアプローチの設計・実行ビジネスインパクトを軸にしたターゲットアカウントおよび優先順位の判断AEとのアカウント戦略連携AEと連携し、アカウントプランニングおよびテリトリー戦略を推進顧客・見込み顧客アカウントにおける新規および拡張機会の特定プロスペクティングを通じて得たインサイトを、商談戦略へ積極的に反映インバウンド対応（限定的・戦略的）戦略的価値の高いインバウンド問い合わせへの対応高品質なディスカバリーを通じた、迅速な商談創出CRM／データ品質およびプロセス高度化Salesforceおよび関連システムにおける高水準なデータ管理の徹底意思決定者・影響者・購買関与者を含むアカウントマッピングの推進BDRチームにおけるCRMベストプラクティスのロールモデルとしての役割ソーシャルセリングおよび市場でのプレゼンス強化ソーシャルプラットフォームを活用した信頼構築および認知向上コンテンツ活用による専門性・Thought Leadershipの発信リーダーシップおよび継続的改善パフォーマンス分析を基にしたプロスペクティング手法の改善ジュニアBDRへのメンタリングやナレッジ共有業界動向、競合、最新セールステックの継続的なキャッチアップ必須要件経験：IT／テクノロジー業界におけるB2Bビジネス・ディベロップメントまたは営業経験5年以上実績：パイプライン創出・商談創出において継続的に高い成果を上げた実績コミュニケーション能力：高い文章力・口頭表現力・対人スキル戦略思考：顧客の経営・業務課題を商談機会へと結びつける能力自律性・オーナーシップ：最小限の指示で成果を創出できる行動力テクノロジー理解：Salesforce、Salesloft、LinkedIn Sales Navigator等の高度な活用スキル協働力：部門横断・分散型チームにおいて信頼されるパートナーとして機能した経験歓迎要件6Sense等の高度なインテントデータ／プロスペクティングツールの利用経験MEDDPIC、BANTなどのクオリフィケーションフレームワークへの深い理解BDRの育成・メンタリング経験戦略的イベントやフィールド活動への出張対応が可能な方成功の定義四半期ごとのパイプライン／商談創出目標を継続的に上回る成果AEの戦略的パートナーとして、案件成功に実質的な影響を与えているエグゼクティブレベルとの信頼関係を構築しているチーム全体の成果向上に貢献している将来的にクロージングロールや拡張されたセールス職への準備が整っているPlease note that Genesys will not accept resumes from agencies at this time. To be eligible to apply for this role you must be legally permitted to work in Japan.#LI-KC1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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