At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Position Summary: We're looking for a Software Development Engineer III who is passionate about building automation solutions, runbook automation, and remediation systems that improve operational efficiency and system reliability. You'll work on real-world automation and runbook challenges that directly impact operational excellence.What You'll Do:Build Automation and Runbook SolutionsDesign and develop automation scripts, runbook templates, tools, and frameworks for incident remediation and operational tasksImplement monitoring, alerting, observability solutions, and automated runbook triggers across cloud and on-premises infrastructureCreate, test, and maintain runbook automation workflows for common operational scenariosBuild integrations with ITSM platforms, ticketing systems, runbook repositories, and incident management toolsDevelop and maintain CI/CD pipelines for automation code and runbook deploymentWrite clean, maintainable code following software development best practicesDocument automation workflows, runbooks, runbook execution procedures, and standard operating proceduresDrive Reliability and Operational ExcellenceWork with cross-functional teams to understand operational pain points and build automation and runbook solutionsParticipate in incident response and on-call rotations, implementing lessons learned through automation and runbook improvementsApply SRE principles to reduce toil and improve system reliabilityContribute to testing and validation of automation solutions and runbook workflowsSupport and troubleshoot existing automation scripts, runbook executions, and toolsCollaborate and LearnContribute to architectural discussions and technical design reviews for automation and runbook platformsCollaborate with senior engineers on complex automation and runbook orchestration challengesParticipate in code reviews and learn from experienced team membersLearn and apply cloud technologies, containerization, orchestration concepts, and runbook automation frameworksParticipate in team learning activities and technical trainingQualifications:Must-Have:Software Engineering Experience – 4-6 years of software development experience with exposure to automation, runbook development, monitoring, or DevOpsProgramming Skills – Proficiency in at least one programming language (Python, Java, JavaScript, or Go)Automation & Scripting – Familiarity with scripting for automation and runbook development (Python, Bash, PowerShell)Linux & Containers – Understanding of:Linux/Unix systems and command-line toolsContainerization (Docker) and basic Kubernetes conceptsContainer orchestration and deployment fundamentalsCloud Platforms – Experience with cloud platforms (AWS, Azure, or GCP) and basic understanding of distributed systemsUnderstanding of cloud services for compute, storage, and networkingBasic knowledge of cloud-native architecturesObservability & Monitoring – Knowledge of:Monitoring tools, logging frameworks, and alerting mechanismsBasic observability concepts and practicesIntegration with monitoring and alerting platformsDevOps Practices – Experience with:Version control systems (Git), testing frameworks, and agile methodologiesBasic CI/CD concepts and pipelinesInfrastructure as Code conceptsDatabase & Networking – Knowledge of:Database systems (both SQL and NoSQL)Basic networking concepts and network securityProblem-Solving – Strong problem-solving abilities, attention to detail, and good interpersonal and team-building skillsNice-to-Have:Runbook Automation Tools – Experience with:Runbook automation platforms (Rundeck, StackStorm, Ansible)Workflow engines or job scheduling systemsConfiguration management tools (Ansible, Chef, Puppet)Advanced Observability – Familiarity with:Observability platforms (Datadog, New Relic, Dynatrace, Grafana)Time-series databases and metrics collectionLog aggregation and analysis tools (ELK Stack, Splunk)SRE Principles – Understanding of:Site Reliability Engineering concepts (SLIs, SLOs, SLAs)Incident management and ITIL principlesOn-call best practices and runbook standardsCloud & Kubernetes – Experience with:Infrastructure as Code tools (Terraform, CloudFormation)Kubernetes deployments and servicesGitOps workflowsHelm or KustomizeAdditional Skills:Basic understanding of ML/AI concepts and their application in operationsFamiliarity with ITSM tools (ServiceNow, PagerDuty, Jira)Knowledge of event-driven architecturesExperience with ChatOps or collaboration tool integrationsAcademic or personal projects involving automation, runbooks, or cloud technologiesEducation:Bachelor's degree in Computer Science, Information Technology, or related field preferredEquivalent combination of education and experience will be consideredEnvironment:Freedom and Learning: Embrace an environment that fosters freedom, continuous learning, and ownershipMentorship: Benefit from great mentors with solid backgrounds in various areas, eager to contribute to your professional developmentTeam Collaboration: Join a great team where you will feel at home from day one, contributing to a positive and supportive workplace cultureThe Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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