Legal Operations Associate

Back to jobs New Legal Operations Associate Lehi, Utah Apply At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! ABOUT THE ROLE: We are looking for a Legal Operations Associate who wants to help build the operating systems behind a high-performing Legal team. This is a high-ownership role with real responsibility from day one: improving how we work, scaling our systems, and using technology (particularly AI) to create leverage. RESPONSIBILITIES : Help shape how Legal uses technology and AI to scale with the business Evaluate, implement, manage, and continuously improve AI tools across contract review, drafting, research, and workflow support Build playbooks and processes that help the team handle repeatable work efficiently and consistently Track performance and ROI of legal tech investments and recommend what to improve next Own our Ironclad CLM program end-to-end: workflows, templates, clause logic, automation, and self-service Build for scale by reducing friction in routine contracting and improving deal speed Partner with Sales and Procurement to streamline contracting and improve the end-to-end process Support integrations with Salesforce, Zip, Jira and other business systems Be the go-to person for troubleshooting workflows, maintaining clean data and organized files, and keeping systems reliable Own Legal’s reporting and metrics: dashboards, KPIs, and visibility into how Legal work moves Measure what matters (cycle times, deal velocity, self-service adoption, volume trends) and use insights to drive improvements Present data clearly to leadership and cross-functional stakeholders to support decisions and prioritization Build and maintain Legal’s knowledge base: templates, playbooks, guidance, and internal resources Create self-service materials that help teams move faster with appropriate guardrails Keep content, contracts and files, organized, accurate, and easy to use Support Legal budget tracking: spend monitoring, forecasting, and accruals Help manage outside counsel and legal vendor relationships Identify opportunities to operate more efficiently across legal spend and tools Support privacy, data governance, and compliance process implementation and tracking Track key deadlines, filings, and certifications Take ownership of special projects, audits, and cross-functional initiatives as needed REQUIREMENTS: 2+ years of experience in legal operations, paralegal work, or adjacent operational roles (law firm or in-house) Hands-on experience with legal technology, ideally CLM tools (Ironclad strongly preferred), JIRA, and AI tools (GCAI, Harvey, etc.) Evidence you can build or improve processes, not just follow existing ones Strong analytical skills and comfort working with systems, dashboards, and metrics Clear written and verbal communication Bachelor’s degree NICE TO HAVE: Experience implementing AI tools in a legal or operational setting SaaS / high-growth tech experience Familiarity with Salesforce, Zip, SimpleLegal, and other similar tools Paralegal certification or legal studies background The Mindset That Matters Most You think from first principles and enjoy understanding how systems work You are intellectually curious and push for clarity and rigor You take ownership and follow through without needing heavy oversight You move with urgency, prioritize well, and execute consistently You’re willing to work hard — this role is demanding and high-impact You’re motivated by growth and want increasing responsibility over time   Create a Job Alert Interested in building your career at Podium? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Preferred First Name Email * Phone Country Phone Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Are you open to being in-office in Lehi Mondays through Fridays? * Select... How many years of experience do you have in Legal Ops? * Select... Which legal/ ticketing tools have you used? (Salesforce, Zip, SimpleLegal, Ironclad, JIRA) * Submit application