Manager, Renewal Sales

We are looking for a Belgrade-based Manager (Renewal Sales) to join our global Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Academia & Government.About You – experience, education, skills, and accomplishmentsBachelor’s Degree or equivalent working experienceProficient level of English language7+ years of relevant working experience with a proven track record in managing customer relationships and achieving sales targets1+ years of sales management experienceProficient level of ExcelIt would be great if you also have . . .Sales backgroundSalesforce working experiencePrevious experience in academic contextPrevious experience working different stakeholders, managing customersCustomer facing working experienceWhat will you be doing in this role?Lead a team of sales representatives to meet their individual and team objectives. Foster skill development through coaching and addressing performance issues as needed.  Oversee a large portfolio of renewals, delivering significant revenue growth and customer satisfaction. Consult with sales teams to develop comprehensive strategies for cross-selling and upselling to enhance long-term revenue retention growth. Influence and motivate cross-functional teams within a matrixed sales organization to support and achieve shared business objectives.   Manage customer portfolio renewal forecasts outcomes and subscription growth, collaborating closely with sales teams to ensure forecast accuracy. Focus on maintaining high levels of retention to enhance Clarivate’s presence within product lines, serving as the primary point of contact for customer escalations.   Maintain a deep understanding of core product offerings to effectively address customer needs and develop and execute new renewal opportunities.   Ensure compliance with sales processes and full utilization of all sales tools. About the TeamThe team is responsible for account renewal within A&G space in Clarivate.Benefits Holidays: 25 days paid leave per annum Private Health Insurance Paid Lunch My Learning Platform Monthly bonusFit Pass Life InsuranceAccident InsuranceCompany bicycles for rent free of chargeHours of Work  This is a permanent position.The working hours for this role would be two days per week from 9:00 AM to 5:00 PM, while the remaining three days a week would follow a more flexible schedule, ideally from 12:00 PM to 8:00 PM.This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.#LI-HybridPlease note that only shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.