Director, Product Management

New Director, Product Management Chicago, IL Apply FourKites is the #1 supply chain visibility platform, extending visibility beyond transportation into yards, warehouses, stores and more. We help the world's largest companies reduce operating costs, improve on-time performance, and strengthen customer relationships. Trusted by over 1,200 of the world’s most recognized brands, FourKites is revolutionizing supply chain management. FourKites is seeking an experienced and highly motivated Director of Product Management to join our dynamic team and focus on our Intelligent Control Tower solution. In this critical role, you will be instrumental in shaping the future of real-time visibility across the entire supply chain ecosystem, from order inception to final delivery and inventory optimization. You will work closely with our existing customers and new prospects to understand evolving needs in order tracking, inventory management, and real-time supply chain orchestration. You'll drive enhancements to our current offerings and spearhead the development and launch of innovative new features, product SKUs, and AI-powered capabilities that leverage the latest in artificial intelligence technologies. This position requires a deep understanding of the supply chain domain, particularly from a shipper's perspective, with strong expertise in order management systems, inventory optimization, and warehouse management. You will need a hands-on, technical approach to problem-solving, a keen eye for detail, and a strong familiarity with AI product development tools and methodologies.  What you’ll be doing: Product Strategy & AI Innovation Define and articulate the product vision, strategy, and roadmap for Order and Inventory Visibility solutions, incorporating AI-driven predictive analytics and intelligent automation Identify opportunities to leverage machine learning, predictive modeling, and AI technologies to enhance order visibility, inventory optimization, and demand forecasting capabilities Drive innovation in real-time inventory tracking, demand sensing, and automated replenishment using cutting-edge AI algorithms Customer Engagement & Market Intelligence Actively engage with existing customers to gather feedback on order visibility pain points, inventory management challenges, and emerging needs in supply chain orchestration Conduct deep-dive customer interviews to understand complex multi-echelon inventory requirements and order fulfillment workflows Partner with customer success teams to identify expansion opportunities within existing accounts through enhanced visibility solutions New Product SKU Development & Launch Lead the end-to-end development and launch of new AI-powered product SKUs, including: Predictive Order Twin solution  Intelligent Inventory visibility and recommendations  Advanced Analytics Suite with AI-powered insights and recommendations Develop comprehensive go-to-market strategies, competitive positioning, pricing models, and internal enablement programs for new SKU launches Create detailed product documentation, training materials, and sales enablement content for new AI-enhanced offerings Cross-Functional Collaboration & Execution Partner with engineering, data science, design, sales, marketing, and customer success teams to ensure successful product delivery and adoption Collaborate with solution architects to design scalable, AI-enabled integrations with customer ERP, WMS, and OMS systems Work with marketing teams to develop thought leadership content showcasing AI innovations in supply chain visibility Who you are: Required: 8+ years of product management experience with a strong focus on B2B SaaS products, preferably in supply chain, logistics, or AI/ML domains Proven domain expertise in supply chain and logistics, specifically in planning, order management, inventory optimization, or warehouse operations AI/ML Product Experience : Demonstrated experience developing AI-powered products, with understanding of machine learning model development, deployment, and monitoring Excellent Communication : Outstanding communication, presentation, and interpersonal skills with the ability to explain complex AI concepts to diverse technical and business audiences Geographic Availability : Based in the US or India, but with availability to collaborate effectively during US time zones (8 am-4 pm CT), and work with global teams Preferred: Enterprise Systems Experience : Hands-on experience with planning systems (ERP, APS, S&OP), order management systems (OMS), warehouse management systems (WMS), and order orchestration platforms Undergrad in a quantitative discipline (Mathematics, Statistics or similar).  MBA desirable but not required. Experience working in a fast-paced environment - candidates from top-tier consulting firms are encouraged to apply. Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration.  Working at FourKites We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including: 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Opportunities throughout the year to learn and celebrate diversity. Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role And we're always listening for new ways to support everyone in and out of the office.   If you are a California resident, here is our  California Applicant Privacy Notice . Create a Job Alert Interested in building your career at FourKites? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile LinkedIn Profile * How did you hear about this job? * What are your desired salary expectations? * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in FourKites’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application