Senior Generalist, People

Back to jobs New Senior Generalist, People Cambridge, Massachusetts, United States, New York, New York, United States Apply Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech-enabled services. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need. About the Role We are seeking an experienced Senior People Generalist to serve as a trusted, front-facing HR advisor supporting employees and managers. This role is focused on employee relations, performance management, manager coaching, and employee experience in a fast-growing, multi-entity organization. The Senior People Generalist partners closely with business leaders and the People Business Partner to ensure consistent people practices, strong manager capability, and a positive employee experience. Key Responsibilities Serve as the primary HR point of contact for employees and managers  Provide guidance on day-to-day people matters including performance, behavior, conflict, and policy interpretation Coach managers through performance conversations, feedback delivery, and sensitive employee issues Support performance management cycles including goal-setting, calibration preparation, and documentation Facilitate performance improvement plans (PIPs) and development planning with managers Support compensation and promotion cycles by advising on role alignment and leveling  Partner with leaders on job description alignment, role clarity, and organizational changes Lead employee relations investigations, documentation, action plans, and recommendations Act as the employee-facing lead for leave of absence and accommodation conversations Support employee engagement, recognition, and culture initiatives Identify trends, risks, and opportunities related to employee experience and retention Partner cross-functionally with Finance, Legal, Compliance, and business leaders to ensure consistent people practices Qualifications Required 5+ years of progressive HR Generalist or Employee Relations experience Demonstrated experience managing employee relations and coaching managers Strong working knowledge of employment laws and multi-state compliance Excellent communication, judgment, and conflict-resolution skills Experience supporting leaders in a fast-paced, growth environment Preferred Experience supporting both corporate and field-based or site-based teams Background in healthcare, clinical research, or regulated environments Experience partnering with Legal and Compliance on ER matters SHRM-CP, SHRM-SCP, or equivalent certification New York pay range $90,000 - $115,000 USD At Iterative Health, we’re actively working towards creating an environment that is representative of the diversity of patients our technology serves. 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