Team Lead, OnDeck Connect (Hybrid)

Back to jobs New Team Lead, OnDeck Connect (Hybrid) New York, NY Apply We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the Role:  We are seeking a highly motivated and experienced Team Lead to manage a team of Account Executives. This team plays a critical role in assisting applicants who have been declined from primary credit criteria or are not a fit for OnDeck. The team's mission is to direct these applications to our marketplace partners to secure appropriate business financing solutions.The primary focus of this leadership role is to drive team performance through comprehensive coaching, targeted training, strategic goal setting, ensuring a great customer experience, and improving operational efficiency to successfully achieve organizational objectives. Responsibilities:  Goal Setting & Operations Establish, track, and manage shared team goals to ensure objective achievement. Define and communicate daily/weekly team priorities. Actively manage Service Level Agreements (SLAs) to meet daily, weekly, and monthly performance targets. Team Development & Coaching Mentor team members to foster professional growth. Execute weekly 1:1 sessions and deal reviews. Provide real-time feedback on call, email, and workflow performance. Partner with the internal training/enablement team to continuously improve onboarding and ongoing AE development. Performance Management & Analysis Own and analyze weekly team performance. Monitor Key Performance Indicators (KPIs) including funnel metrics, cadence adherence, and Net Promoter Score (NPS)/Customer Experience (CX) metrics. Leverage performance analysis to focus the team on high-impact segments. Provide feedback to leadership regarding observed patterns in marketplace lender performance, opportunity trends, and borrower experience. Oversee and manage Salesforce & MicroStrategy reports to appropriately manage all opportunities. Culture & Customer Experience Model a customer-first mindset that effectively balances conversion goals with long-term brand trust. Foster a high-ownership, collaborative culture where Account Executives share best practices and learn from each other. Requirements:   Minimum of 2–4 years of experience managing a sales team. Required in-office presence Tuesday, Wednesday, Thursday. Proven consultative and solution prospecting/selling knowledge. High proficiency in technology (CRM, Excel, LinkedIn, Sales Automation Tools) with the ability to train others. Ability to excel in a high-energy, monthly results-driven sales culture. A collaborative team player focused on continuously improving organizational processes. Experience working with senior-level executives and cross-functional teams. Excellent verbal, written communication, and presentation skills. Strong organizational skills with the ability to manage multiple projects simultaneously. Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with others. Strong analytical skills. Compensation:   The budgeted annual base salary for this position is $68,00 to $94,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown.This role qualifies for additional compensation through a performance-based incentive plan. The On-Target Earnings (OTE), which includes base salary, target bonus performance at 100% attainment, and long term incentive in the form of restricted stock units, is $140,000 to $166,000 annually. Please note that incentive compensation is not guaranteed and is dependent on achieving defined performance metrics. All full-time employees are eligible to participate in Company benefits, described in more detail here .   #BI-Hybrid    #LI-Hybrid Benefits & Perks: Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. Health, dental, and vision insurance including mental health benefits 401(k) matching plus a roth option (U.S. Based employees only) PTO & paid holidays off Sabbatical program (for eligible roles) Summer hours (for eligible roles) Paid parental leave DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) Employee recognition and rewards program Charitable matching and a paid volunteer day…Plus so much more! About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.   Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here .  It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Create a Job Alert Interested in building your career at Enova International? Get future opportunities sent straight to your email. 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