Field Service Technician

Service Technician Department: Operations/ManufacturingPosition SummaryThe Service Technician is an essential and versatile member of the Plug Power Service Operations team.  This role is responsible for the assembly, repair, and quality validation of Plug Power’s GenDrive fuel cell technology, GenEco Electrolyzer systems and various other skid- and panel-based systems.  Ideal candidates for this role possess a background in manufacturing or servicing of electro-mechanical assemblies along with a quality focus and strong attention to detail.  The Service Technician role is also very safety focused and committed to working in a collaborative team environment to achieve manufacturing goals. Core Duties and ResponsibilitiesPerform diagnostics and repairs on fuel cells and electrolyzer systems.Assembly of a variety of sub-systems and components utilized in Plug Power’s GenDrive fuel cell and GenEco Electrolyzer technology; assembly tasks are electro-mechanical in natureComplete service logs and incident reportsTrack and manage parts inventoryOrder tools, equipment, and replacement partsCommunicate with customer personnel and internal teams as neededAbility to read, interpret and adhere to Standard Operating Procedures (SOPs) and assembly instructionsOperation of manual hand tools and power tools as required in assembly and validation workExecute field retrofits and upgrades on fuel cell and electrolyzer hardware & software.Operation of material handling equipment, including manual and electric power jacksAbility to perform basic troubleshooting and problem solving to diagnose system, sub-system, and ancillary component issues.Follow all environmental health and safety regulations in the course of work; compliance with all EHS safety standardsMaintain proper housekeeping so as to promote a safe and efficient workplacePerform other duties as assignedQualifications and Experience High school diploma or equivalent; vocational education/training is preferredAt least one (1) of experience within a manufacturing assembly position; electro-mechanical assembly experience preferredHigh degree of manual dexterity and mechanical aptitudeComfort operating hand/power tools safely and efficientlyAbility to work overtime as assigned and commit to a flexible work schedule around manufacturing demandAbility to operate a computer and perform computer transactions accuratelyBasic familiarity with Microsoft Office software programsQuality focused and detail-orientedTeam player with a positive communication styleAbility to stand and/or and sit for long periods of time in performance of job functionsMust be able to lift up to 50 lbs. unassistedPlug Power, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.