Job Title: Support Engineer II – TMSOverviewProvide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.What you'll do:Deployment and troubleshooting application related issuesTroubleshooting, fixing, and preventing application availability issuesApplication health monitoringDeveloping automations (Python, Cycle, RPA etc.)DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)Responsible to handle Critical CasesWhat we are looking for:Industry experience:4 years of experienceInterpersonal Skills DesiredTroubleshooting & Problem-Solving mindsetSelf-learningEmpathyCustomer ServiceCommunication skillsTechnical Skills:Experience with any Transportation Management systemPLSQLOracle/SQL Server DatabaseWindows/Unix OS ConceptsPythonMS AzureApp DynamicsSplunkAt Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:Competitive SalaryChristmas Bonus (30 days)Savings Fund15 Vacation Days first year and 60% BonusMajor and Minor Medical Service insurance for you and your familyLife Insurance#LI-JA1Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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