New Staff Software Engineer AI Chennai or Remote India Apply About the Role
We are seeking an experienced Staff AI Engineer to join our AI and Data Platform team, where you'll play a pivotal role in building and scaling our next-generation AI workforce platform. You'll work on cutting-edge agent-based systems that are transforming supply chain operations for Fortune 500 companies, delivering real business value through intelligent automation.
Key Responsibilities
Technical Leadership
Design and implement production-scale AI agent systems and orchestration frameworks (LangGraph, LangChain, similar architectures)
Lead architecture for multi-agent systems handling complex business workflows
Optimize deployment strategies using both LLMs and SLMs based on use case requirements
Build natural language-configurable business process automation frameworks
Implement multi-modal AI systems for document understanding (tables, charts, layouts)
AI/ML Implementation & Optimization
Deploy and optimize LLMs/SLMs in production with fine-tuning techniques (LoRA, QLoRA, DPO)
Implement quantization strategies (INT8, INT4) and model distillation for edge deployment
Build evaluation frameworks including LLM-as-judge systems and regression testing
Design streaming architectures for real-time LLM responses (SSE, WebSockets)
Create semantic caching and embedding-based retrieval systems
Develop GraphRAG and long-context handling strategies (100k+ tokens)
System Architecture & Engineering
Design scalable microservices with comprehensive observability (LangSmith, Arize, custom telemetry)
Build secure multi-tenant systems with prompt injection prevention and output validation
Implement cost optimization through intelligent model routing and fallback strategies
Develop document processing pipelines with OCR and layout understanding
Create event-driven architectures for real-time shipment tracking and exception handling
Data & Infrastructure
Build data pipelines for training data curation, synthetic generation, and PII masking
Implement RLHF/RLAIF feedback loops for continuous improvement
Design experiment tracking and model registry systems (MLflow, DVC)
Optimize inference costs through batch processing and spot instance utilization
Establish model governance, audit trails, and compliance frameworks
Required Qualifications
Technical Skills
8+ years software engineering, 3+ years in production AI/ML systems
Expertise in Python, PyTorch/JAX, and AI frameworks (LangChain, Transformers, PEFT)
Experience with LLMs (GPT-4, Claude, Gemini) and SLMs (Phi, Llama, Mistral)
Hands-on experience with:
Fine-tuning techniques (LoRA, QLoRA, DPO, RLHF)
Model optimization (quantization, distillation, pruning)
Vector databases and RAG architectures
Streaming systems and real-time processing
Security measures (prompt injection prevention, jailbreak detection)
Strong background in distributed systems, Kubernetes, and cloud platforms
Domain Knowledge(nice to have)
Experience with document intelligence and multi-modal AI systems
Understanding of supply chain operations, EDI/API integrations
Knowledge of token economics and consumption-based pricing models
Familiarity with enterprise compliance requirements (GDPR, CCPA, SOC2)
Professional Skills
Track record of delivering complex projects with measurable business impact
Experience with technical sales support, POCs, and customer success
Strong communication for technical and non-technical audiences
Data-driven decision making for model selection and cost optimization
Preferred Qualifications
Supply chain, logistics, or transportation management experience
Experience with OCR pipelines and document extraction at scale
Knowledge of GraphRAG and knowledge graph integration
Contributions to open-source AI projects (Hugging Face, Ollama)
Experience reducing inference costs by 50%+ through optimization
Familiarity with MoE architectures and constitutional AI approaches
Background in building usage-based billing and margin optimization
Experience with specialized tools (vLLM, TGI, Triton, ONNX, TensorRT)
What You'll Work On
Building specialized AI agents solving supply chain problems
Fine-tuning domain-specific models for supply chain terminology
Implementing hybrid architectures combining cloud LLMs with edge SLMs
Creating secure document intelligence systems for Fortune 500 clients
Developing real-time exception handling for shipment tracking
Building observability and evaluation frameworks for agent performance
Designing fallback strategies and multi-provider redundancy
Technical Environment
Models : GPT-4, Claude, Gemini, Llama 3, Mistral, Phi-3, custom fine-tuned models Fine-tuning : LoRA/QLoRA, PEFT, DeepSpeed, bitsandbytes, Axolotl Infrastructure : Kubernetes, AWS SageMaker/Bedrock, GPU clusters, edge devices Frameworks : LangChain, LangGraph, vLLM, FastAPI, Transformers Observability : LangSmith, Weights & Biases, custom telemetry Data : PostgreSQL, Redis, Vector DBs, Kafka, feature stores
Impact & Growth
You'll directly contribute to AI initiatives generating millions in revenue while shaping systems processing millions of transactions daily. Lead technical decisions affecting 25+ engineers while mentoring the next generation of AI engineers. Be at the forefront of production AI optimization, balancing performance, cost, and latency for enterprise customers.
Who we are: FourKites®, the leader in AI-driven supply chain transformation for global enterprises and pioneer of advanced real-time visibility, turns supply chain data into automated action. FourKites’ Intelligent Control Tower™ breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600+ global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. Working at FourKites We provide competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe, including:
5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work.
Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others.
Opportunities throughout the year to learn and celebrate diversity.
Access to leading AI tools and foundation models, with the freedom to experiment and find creative ways to be more effective in your role
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