Who are we?Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryHas a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team.ResponsibilitiesFacility / Infrastructure MaintenancePerforms moderately difficult preventative and corrective maintenance checks on-site to facility componentsPerforms moderately difficult repairs, maintenance, installations and on-site inspections to facility systems. Supports energy efficiency measuresMonitors the Building Monitoring System (BMS) and resolves moderately difficult alarm issues issues that require judgement in resolving while following standard operating proceduresOperates and maintains plumbing, fire suppression, and safety systemsOperates critical infrastructures under the supervision of more senior technical staffNormally receives little instruction on daily work, general instructions on newly introduced assignmentsVendor SupportSupports the work approval process for service providers on moderately difficult maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out. Ensures vendor maintenance activities are carried out as per Equinix's standard operating proceduresIn cooperation with vendors, supports modifications to technical files for plants and equipment ensuring files and builds are up-to-dateSite Administration & Incident SupportPerforms moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scriptsIdentifies Single Points of Failure (SPOFs) and makes recommendationsResponds to all moderately difficult on-site incidents, including failures, problems and delaysUses substantial understanding in following operating procedures to support on-site administrationWork Orders & Additional ProjectsCompletes routine work requests and circuit installationsTroubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtimeMakes minor changes to mechanical, electrical and specialized systems, as directedCarries out infrastructure projectsCollaborationCollaborates with others to resolve moderately difficult facility incidentsEffectively collaborates within the department; may mentor team members on general maintenance activitiesProvides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipmentMay recommend infrastructure projectsQualificationsTypical Degree & Years of ExperienceTypically requires a high school diploma and 2-4 years of equivalent work experienceデータセンター設備のメンテナンス・工事・データセンター内の設備運用・保守管理(電気設備・機械設備・中央監視・消防設備)・データセンター内のアラームの監視、現場検証・予防保全または是正・修理においてサイトシニアスタッフのサポート・点検スケジュールの調整ベンダーサポート・設備管理ベンダー及び電気/機械工事ベンダーのマネジメント(作用前のブリーフィング、作業中の監視、作業完了後の確認etc) サイト管理及びインシデント管理・MOP(点検手順書)の確認、指摘及びMOP(点検手順書)やスクリプトの英訳・点検に対する他部署や顧客からの質問や調査の対応・社内システムを使用した点検管理、設備資産管理、設備システムのモニタリング管理。・省エネに向けての実行・インシデントのトレーニングを定期的に実行・現場でのインシデント対応において上級スタッフを補佐し、指示通りに行動・基本的なインシデントの対応は、自身の知識と経験に基づいて開始することができる・インシデント後の根本的な原因の解明と改善・データセンター内の設備における設備容量管理作業指示・顧客用電源回路に対する基本的な作業依頼や設置の完了。必要に応じて納期短縮や工事コストの精査の実行共同作業・営業部門と連携して、顧客受け入れのサポート（サイト調査シート、見積取得、製品選定、設計、納期確認、納期調整）・顧客受け入れ工事中の、他部署への工事進捗の情報を提供・他部門と協力し、顧客向けの監査対応その他・海外部門との英語でのやり取り(基本的にはメール、チャット)に抵抗のない方Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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