Senior Sales Productivity Manager

Back to jobs Senior Sales Productivity Manager San Jose, CR Apply For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Senior Sales Productivity Manager at Smartsheet San Jose, , Costa Rica   As the Senior Sales Productivity Manager, you will be a key individual contributor driving strategic projects that enhance seller productivity and optimize the systems and processes supporting the go-to-market organization. You’ll take end-to-end ownership of tool-driven initiatives that reduce friction in the sales process, accelerate adoption of key technologies, and enable scalable processes. Reporting to the Senior Manager of Sales Productivity, you’ll collaborate across Sales, Enablement, Sales Ops, IT, and Marketing to deliver solutions that align with strategic sales motions and drive measurable business impacts. You Will: Lead execution and continuous improvement of productivity systems, including CRM, enablement platforms, AI-driven tools, and methodology tech. Partner with cross-functional teams to define and implement tool strategies that align with sales process priorities and improve seller efficiency. Analyze adoption data, usage trends, and performance metrics using Excel, SQL, Snowflake, and Tableau to generate actionable insights. Design and operationalize enablement experiences within systems, including onboarding workflows, contextual guidance, and integrated playbooks. Serve as the systems expert for GTM stakeholders, offering frontline support, advanced troubleshooting, and feedback-based iteration.   You Have: 8+ years in sales, sales enablement, revenue operations, or other sales productivity roles within a SaaS environment Proven success in deploying and scaling programs that drive adoption of systems, tools, and processes Deep understanding of Salesforce, sales engagement, conversational intelligence, sales readiness, content management, and data intelligence platforms Experience using SQL, Snowflake, and Tableau to perform analytics and guide strategy Strong cross-functional communication skills with a history of successful collaboration across RevOps, Sales, and IT Strategic mindset with the ability to translate business needs into scalable, tech-driven solutions     Perks & Benefits: Fully paid Health & Life insurance for full-time employees and family members Monthly stipend to support your work and productivity Asociacion Solidarista with employee and employer contributions, as well as potential alliances with entities such as universities, gyms, etc. 12 days paid Vacation + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development, including access to Udemy online courses Company Funded Perks, including a counseling membership and your own personal Smartsheet account Teleworking options from any registered location in Costa Rica (role-specific)   Equal Opportunity Employer:   Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.    Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. 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