Associate Revenue Operations Analyst

Back to jobs tags.new Associate Revenue Operations Analyst Remote Apply Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: The Associate Revenue Operations Analyst role will provide operational support to Analysts on the Revenue Operations Team, whose focus is on scaling current processes, tech stack management in partnership with Business Systems team, building new processes, assisting with enablement, and driving alignment and data integrity on high-priority complex new and existing deals with partner teams. This new position will support the Analysts in day-to-day operations for small deals and contract management, as well as other projects also within the Revenue Operations scope outside of deals and contracts. This is a growing team, and the ideal candidate will be comfortable with an agile, constantly changing environment. You'll need to be adaptable and able to manage many small, day-to-day details while maintaining alignment with the rest of the RevOps team. The Associate Revenue Operations Analyst will be responsible for a variety of tasks that support both the Revenue Operations and Deal Operations functions. In order to be eligible for this position applicants must be based in one of the following states : Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Indiana, Kansas, Kentucky, Massachusetts, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin. What you will do: Salesforce and Data Management:   Provide vital operational support for new and ongoing updates to Salesforce by tracking end-to-end operational processes, ensuring data integrity and procedural adherence to catch and escalate errors early Over time, develops a strong understanding of the downstream data impacts, connecting the accuracy of details to their outcomes Investigate routine data discrepancies in Salesforce, applying defined troubleshooting steps to resolve known issues and ensure alignment with key RevOps functions Run pre-built Salesforce reports and conduct routine analysis to identify and resolve common data discrepancies according to documented procedures Contribute to data cleanup projects in Salesforce by accurately executing assigned tasks to help improve overall data integrity Demonstrated proficiency in Google Sheets and Excel for data manipulation, with the ability to adeptly use formulas like VLOOKUP, MATCH and SUMIF to organize and review data effectively Operational Support:   Provide versatile operational support across all RevOps functions, acting as a flexible resource on small segment deals Executing repetitive, detailed tasks with a high degree of accuracy Manual data entry of highly detailed, nuanced information on deal data into the system for downstream use   Identifying opportunities for process automation and efficiency improvements and raise within the RevOps team, maintaining manual support while processes scale Providing general operational support and assisting with special projects as needed Process and Documentation:   Assist Analysts in maintaining and developing documentation and procedures for RevOps processes Assist Analysts with testing small-scale Salesforce updates before they go live Identify dependencies and anticipate downstream impacts of RevOps process updates What you will bring to SmithRx: At least 1 year of experience using Salesforce for reporting, dataloads, dashboard building, etc. Familiarity with project management tools like Jira is a plus Comfortable using google sheets or excel to slice and organize data for review (V-LOOKUPs, Match, SUMIF formulas are examples of excel skills required for this role)   Confident understanding of Salesforce and its core functionality, including the ability to test and validate changes Proficiency in Excel and Google products Highly detail oriented   Exceptional attention to detail and a proven track record of delivering high-quality, accurate work A proactive mindset and a willingness to take on a variety of tasks Strong analytical and problem-solving skills Comfortable working with highly manual and detailed processes   Agile and adaptable, with a flexible mindset for a growing team in a complex and constantly changing environment Comfortable in the weeds   Not afraid to ask questions and communicate with the rest of the team in times of uncertainty   What SmithRx Offers You:   Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits  401(k) Retirement Savings Program  Short-term and long-term disability Discretionary Paid Time Off  12 Paid Holidays Wellness Benefits Commuter Benefits  Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities Create a Job Alert Interested in building your career at SmithRx? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name * Last Name * Email * Phone Country * Phone * Location (City) * Locate me Resume/CV * Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf How many years of experience do you have using Salesforce for reporting purposes? * Select... How would you rate your proficiency in Excel? * Select... Our company is currently able to offer remote employment for this position in the following states: AZ, AR, CA, CO, CT, FL, GA, IN, KS, KY, MA, MN, MO, NV, NJ, NY, NC, OH, PA, SC, TN, TX, UT, VA, WA, WI In what state do you currently live? * Select... What is your highest level of education completed? Did you receive a degree? * LinkedIn Profile Legal First Name * Legal Last Name * Address Type * Select... Address Line 1 * Address Line 2 City * State * Select... Zip Code * Country * Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in SmithRx’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Submit application