As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role:Seeking a detail-oriented Platform Operations Specialist to maintain and optimise our IAM/IGA platform infrastructure. The ideal candidate will be responsible for day-to-day operational support, including monitoring system health, troubleshooting technical issues, and managing incident response. Ensure compliance with security policies, regulations, and operational needsOptimise access management processes across the organisationKey Responsibilities:Monitor platform performance and identify potential issues before they impact operationsInvestigate and resolve technical problems through systematic troubleshootingManage and prioritise support tickets according to severity and business impactProvide clear documentation and status updates on resolved issuesEscalate complex problems to appropriate teams while maintaining accountabilityGenerate and analyse performance reports to identify trends and improvement opportunitiesCollaborate with cross-functional teams to ensure platform stability and reliabilityStreamline IAM processes through automation and advanced technologiesEnforce IAM policies, standards, and controls to address related threats and vulnerabilitiesCollaborate with senior leadership to evaluate and recommend IAM best practices for enterprise security strategiesStay current with industry trends and emerging technologies to recommend enhancementsCollaborate with internal teams to assess and optimise IAM-related workflows and processesDrive initiatives to increase the reliability and efficiency of IAM operationsFacilitate training and knowledge transfer sessions on IAM utilisationIdentify opportunities to simplify architecture and workflows to enhance user experience and enable rapid innovation in workforce IAMRequirements:Bachelor's degree in Computer Science, Information Technology, or related field3+ years of experience in IAM or related IT security rolesStrong expertise in IAM concepts, RBAC, and protocols (SAML, OAuth, OIDC)Experience integrating IAM solutions with cloud platforms (AWS, Azure, GCP)Strong understanding of regulatory compliance requirements (e.g., SOX, HIPAA, GDPR)Advanced understanding of business processes, internal control risk management, and IT controlsAbility to identify and evaluate complex business and technology risksExperience with access certification, role management, and segregation of duties (SoD) controlsExcellent analytical, problem-solving, and communication skillsAbility to navigate complex, multi-stakeholder environments with a collaborative mindsetDesired Skills:Experience with identity solutions such as Sailpoint Identity Security Cloud (ISC), Saviynt, Okta OiG and Okta Workflows.Proficiency in development tools and scripting languages (Java, Python, Golang, Powershell)Familiarity with SIEM/observability tools i.e Splunk, LogScale, LogRhythm, Datadog, KibanaWithin the first 30 days you will:Complete onboarding with HRGet their environment set upTake on some tickets, bugs. Resolving some tech debt or bugs from backlog to start; something that doesn’t require a lot of subject matter expertise.Take on 3 story pointsAll work committed has testsComplete the IAM-specific coursesNew hire maintains availability during core business hours and effectively communicates issues ahead of time.60 days:Taking on more tickets and bugs. Ticket resolution.Collaborating with team by giving and receiving feedbackComfortable raising question to the team6 story points and velocity – (for reference, 8 or 9 story points per sprint for a fully onboarded person)Making sure they truly understand the requirements and the bugsBy 90 days:Participate in the on-call rotationTaking 8-9 story pointsParticipating in technical design and grooming sessions with the teamGive a presentation on something they don’t like about the system or an area that has room for improvementBy 6 months:Taking 8-9 story pointsMentoring if the opportunity is availableKnow how system works and be able to set up workflowsCollaborate on any part of the product independently. Measure this by checking on how much they are reaching out to their buddy to help guide themMeasure differences between commitments and actual delivery. New hire should deliver commitments 90% of the timeBy 1 year:Trust them to be part of the interview panel for new rolesParticipate in owning tech design document if the opportunity is available#LI- AL1Benefits of Working at CrowdStrike: Remote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
View Original Job Posting