Senior Sales Engineer

Who are we?Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.  A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.Job SummaryPrimarily provides pre-sales technical consultancy for the development and implementation of complex solutions. Utilizes broad industry knowledge and expertise in finding products and solutions to meet customer needs. Prepares detailed product specifications and designs for the development and implementation of customer solutions. Provides consultation to prospective customers during customer meetings, tours, assessments and validations. Customer-facing, capable of customer demand creation and cross-regional coordination and collaboration. Can provide post-sales technical expertise during installation and contract-fulfilment.Knowledge & Application: Develops professional expertise, applies company policies & procedures to resolve a variety of issues.Determines a course of action based on guidelines & modifies processes & methods as required.Complexity & Problem Solving: Works on problems of moderate scope which are often varied & routine where analysis of situations or data requires a review of a variety of factors.Applies learned techniques & contributes to analysis & investigation to solve problems.Discretion & Impact: Exercises judgment within defined procedures & practices to determine appropriate action.Normally receives little instruction on day-to-day work, general instructions on new assignmentsCollaboration and Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions.Focuses on providing standard professional advice & creating initial reports/analyzes for review by experienced team professionals.ResponsibilitiesTechnical Consulting and Sales SupportIdentifies customers’ business needs, challenges, and technical requirements and maps to Equinix solutionsUtilizes understanding of Equinix products and services to deliver a pitch on Equinix solutionsAnalyzes situations and data on problems of moderate scope independentlyProvides full support - customer meetings and toursSolution Design and DeliverablesProvides technical solution design expertise to all assigned Sales account executivesExercises judgment to solve customer issues that are outside of standard procedures appropriatelySupports moderately complex RFI/P/Q preparation as requested by Sales RepresentativesDevelops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peersCustomer ServiceCommunicates with customers (internal and external) in a professional, friendly, and effective manner, both verbally and in writingSupports pre-sales efforts for all company products and servicesProvides strong technical support in sales presentations, customer meetings, and trade showsAble to problem-solve a variety of issues and execute solutionsBusiness and Market Expertise Demonstrates a full understanding of Equinix data center, Network, and Cloud products and servicesPossesses industry knowledge and familiarity with the competitive landscapeCollaboration / CommunicationAssists sales teams in efforts to earn new business and maintain existing customer relationshipsCollaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-salesActive participant in cultivating a positive culture on the teamDemonstrates good presentation skillsTeam LeadershipProvides feedback on various business opportunities and issuesQualificationsTypically requires a Bachelor’s degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experienceThe targeted pay range for this position in the following location is / locations are: United States - MI1 Miami : 113,000 - 169,000 USD / Annual United States - Dallas Infomart Office DAI : 113,000 - 169,000 USD / Annual United States - LA4 Los Angeles : 125,000 - 187,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects On-Target Earnings or OTE, which is base pay plus commissions, and does not include equity or benefits. Equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.