Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryTranslation of architecture requirements and design into fieldable infrastructure through detailed implementation design and thorough testing, implementation plans, laboratory and field testing.ResponsibilitiesStakeholder ManagementWorks with stakeholders to establish network improvement plans. Participates with multiple stakeholders of multiple portfolio of projects to plan network release calendars. Ensures successful delivery of the portfolio on time and budgetResponsible for providing comprehensive input to stakeholders to support decision makingProactively communicates issues and risks and escalate conflicts, proposing options for resolutionAble to drive effective conflict resolution between stakeholdersManages all stakeholder communications with respect to project and operations statusIn addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitmentsResponsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalationManagement ReportingParticipates in monthly operational reviews of platform performance and roadmapsEnsures that operational fixes are translated into engineering plansCollects, analyzes, organizes and presents data on projects and operations to senior managementExecutes against operational KPIsNetwork OptimizationSets key performance indicators and metrics that are aligned with NSE and Product Management objectives. Participates in network design reviews and processes of various projects and products. Provides technology leadership by making available testing tools used in laboratory and field environmentsResource and Budget ManagementWorks closely across GTS and Technical Project Managers to track resource allocation and utilization for portfolio projectsDecisions are guided by policies, procedures and business plan; receives guidance and oversight from his/her managerRequests approvals for additional expenses outside of approved budget/headcountCommunicates budget estimates, and ensures team executes assigned projects within approved budgetsManages and/or escalates issues, as neededNetwork EngineeringReviews designs for all programs. Participates in operational readiness review including results of all testing and commissioning activitiesSystem Integration and TestingDrives cross functional evaluation of system issues. Reviews and approves system integration test results across multiple stakeholders and releasesSystem OptimizationUtilizes subject matter expertise and data from analysis, to propose system improvements to leadershipOversees implementation of approved system improvement recommendations within functional areaIdentifies and proposes improvement ideasProject/Program ManagementResponsible for producing and/or validating project plans, provided by project managers & technology professionalsResponsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverablesResponsible for identifying project execution risks and project-related issues, suggesting mitigation plans for resolution to managementResponsible for project resource allocation and management and budget managementR&D/InnovationDrives innovation among the teamProcess/Policies/StandardsCreation/refinement of efficient processes, standards, and policies. Monitors violations, and designs a remediation plan to ensure adherenceRoad Map/PlanningResponsible for the planning of strategic prioritiesResponsible for developing and communicating a roadmap of projects and initiatives to project/functional stakeholdersPeople ManagementIs accountable for the performance and results of direct reportsIs responsible for: the performance management of team members, including disciplinary actions and hire/fire recommendations; GPS process including assessments and Total Rewards allocations of direct reports; talent development, including quarterly conversations, career pathways conversations and individual development/growth plansModels the Equinix Culture and ValuesReview/Approvals/Escalations/Issues ResolutionSupports and trains resources and oversees quality in triage and troubleshooting practicesLeads troubleshooting efforts on critical issues with cross functional teams through resolution. Identifies improvements to address repeat issuesManager oversees and supports RCA cycles, reviews management level reports related to issues and escalationsVendor ManagementAssists vendor resources with onboarding activities through all Equinix channels, ensuring vendor resources have appropriate workspace, system access, and toolsManages/leads individual consulting resources, as assignedIdentifies initial commercial implications for vendor selection and performs initial due diligenceProvides inputs for vendor negotiationsManages approved vendor relationshipsMonitors and reports on delivery of vendor deliverablesCountry/Regional ManagementManages team of local technology professionals in a given countryExecutes against approved initiatives. Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as neededPartners with global technology owners to implement and maintain global technology standards. Manages relationships with country stakeholdersEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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