As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.About the Role:CrowdStrike Information Technology is looking for an AV Engineer to join the IT Network Engineering team, which plays a critical role building network, VoIP, and AV infrastructure that supports all CrowdStrike teams. The person in this position will play a key role, building and supporting AV infrastructure in a collaborative environment at scale. The successful candidate will also create engineering documentation in alignment with industry best practices, serve as a member of functional project teams, and participate in cross-team major initiatives.This is an opportunity to work in a dynamic, robust, fast-paced and challenging environment. Candidates should be interested in expanding their breadth of knowledge, continually learning new technologies and processes, and solving difficult problems by thinking quickly and developing innovative solutions.What You’ll Do:Maintain and operate collaboration spaces, conference room technology, and video collaboration platforms (Slack, Google Meet, Zoom) according to CrowdStrike reference AV architectureMonitor AV infrastructure and traffic; identify and document problem areas and recommend infrastructure and performance improvements based on current and projected enterprise environmentCreate and update AV knowledge-based documentation including AV operating proceduresManage and coordinate with AV service vendors and partners to ensure timely resolution of issues and maintenance of systemsPrepare clear written plans and execute scheduled AV system maintenance to meet stated objectives within designated maintenance windowsSupport the Service Desk and on-site teams for Executive Briefing Centers (EBC) by providing technical expertise and remote support for AV-related issuesProvide regular status updates on operational metrics and ongoing maintenance activitiesTroubleshoot and resolve AV system issues across various platforms and hardware configurationsSupport the strategic roadmap for AV by providing operational insights and improvement recommendationsReport regularly to the product owner on the status of projects to ensure delivery in a timely mannerProvide subject matter expertise to functional project teams and participate in cross-team major initiativesWhat You’ll Need:Minimum 5+ years experience supporting enterprise customers in AV engineering/implementation. Demonstrated ability to work collaboratively with members of multiple teams in multiple world regionsDemonstrated proficiency troubleshooting and maintaining AV hardware including displays, microphones, speakers, and control systemsExperience with video conferencing platforms (Zoom, Teams, Webex) including account administration and user supportKnowledge of AV signal distribution methods and protocols (HDMI, HDBaseT, Dante, NDI)Ability to read and interpret AV system documentation, signal flow diagrams, and rack elevationsExperience managing support cases with AV vendorsStrong written and verbal communication skills for technical documentation and end-user supportMust speak fluent English and communicate clearly in written EnglishMust possess a valid driver’s license and own a working vehicle with current registration and insuranceMust be capable of lifting 50lbsMust be willing to participate in the team’s on-call rotationMust be willing to travel occasionally to data centers, CrowdStrike offices, and other locationsBonus Points:Manufacturer certification with Cisco, Zoom, Logitech, Neat, Polycom, Crestron, Shure, BiAmp, QSC, and other codecs/cameras/switching and control devicesAbility to create AV system design drawings in AutoCAD/VisioExperience leading AV system deployments for both technology refreshes and new construction Advanced understanding of AV network protocols (Dante, AVB, NDI) and ability to effectively translate requirements to IT teamsProficiency with ticketing & AV management platforms for system monitoring and supportProficiency with streaming protocols, protocol analysis, and log analysis toolsStrong interest in continuing education and certification#LI-Remote#LI-JC3Benefits of Working at CrowdStrike:Remote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.Find out more about your rights as an applicant.CrowdStrike participates in the E-Verify program.Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $0 - $0 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.Expected Close Date of Job Posting is:10-05-2025
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