At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive. We currently have an opportunity for a talented Solutions Engineer (SE) to join our Czech SE Organisation . This is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills! The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and can propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.Primary Responsibilities:Clearly articulate technical elements of the F5 value proposition to customers and partnersUnderstand business requirements involved with technical account strategyDeliver customized product presentations using an advanced solution-based sales approachCreate customer documentation for POCMaintain knowledge of competitive landscape and share knowledge with CAT teamMaintains a high level of technical knowledge of F5 and the relevant industryParticipate in the development and support of presentations for customers and partnersContribute to the creation of case studies, white papers, and media articles for customers and/or partnersProvides complex design and systems engineering configurationsWork effectively with Engineering, Product Development, and Technical Support organizationsPartners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) casesUtilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectivesFoster a collaborative, team-based environment, sharing best practices and building lasting relationshipsUnderstand and effectively utilize F5 organizational resourcesWell developed SME focus for one technologySolve problems independently and creativelyPerform other related duties as assignedResponsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.Channel support activities include:Support F5 channel partner sales initiativesProvide channel partners sustainable training on F5 solutions and competitive differentiationProvide channel partners technical expertise and oversight as requiredProactively provide consultative supportWork in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutionsPost sales activities include:Understand and follow escalation processPartner with the F5 Technical Support and customers/partners to resolve issuesQualificationsMultiple years of related experience working within Cloud, Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS or PaaS environments.Strong presentation, communication, account management (pre-sales) skillsSignificant experience and a number of years pre-sales / Systems Engineering expertise BS/BA or equivalent work experienceF5 core product experience or relevant experience in key competitor offerings requiredIn-depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferredAdvanced written and oral communication skillsFirst class presentation skillsEffective written and oral communication skillsExperience with MS office suite or WorksFluent verbal and writing skills in EnglishPhysical Demands and Work EnvironmentThis role will be a hybrid approach with office and home workingWhile we encourage remote/virtual meetings, the nature of the role requires travel across Czech RepublicThis is a self-driven role, so career growth and development are available at every stage of your careerThe position reports to the SE ManagerCompetitive pay, family friendly benefits, and cool perksF5 is an equal opportunity employer and welcomes diversity in the workplace.The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.#LI-AM4The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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