Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Genesys provides one of the best cloud-based Customer Experience (CX) service offerings, which handles millions of interactions a day enabling our customers in the Contact Center field. Our infrastructure involves hundreds of services deployed across more than a dozen environments globally, and we push out hundreds of builds per day using top-notch CI/CD pipelines.We are looking for a talented Sr Software Engineer in Test to work with multiple Genesys Cloud R&D dev teams, supporting back-end services.Still interested? Let’s keep going.Does this sound like you? You have experience building/maintaining test frameworks for backend services. You are proficient in Java.You have experience with writing API automation scripts and validating APIsYou have a working knowledge of CI/CD tools such as JenkinsAbility to use version control systems such as GitHub or BitbucketYou have knowledge of Identity and Access Management conceptsYou have 5+ years of professional automation testing experience.You are a strong problem solver with a desire to make significant contributions. You can prioritize tasks and work independently when provided with relevant information. You enjoy and contribute to a culture of diversity, inclusion, empathy, and fun. Would you enjoy working together to accomplish these goals? Help design and implement test framework for the new services. Work with existing Java-based testing framework to implement REST API tests. Occasionally help with Typescript UI testing when necessary.Develop performance testing strategies using tools like locust and add them to the CI/CD pipeline. Coordinate bug hunts to gather user feedback for new features Being the SME in the architecture, design, and customer use cases for the service. Identify acceptance criteria for complex projects and determine priorities for test automation to balance operational efficiency with sufficient test coverage Mentor other engineers on the "art of testing" to build a stronger team and solve complex problems Foster an inclusive working environment where every team member is positioned for success Learn and Teach by participating in code reviews, direct collaboration, and open discussion of ongoing workWork with the product organization and your team to plan and estimate projects #LI-AR1#remoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $98,150.00 - $203,850.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting