呼叫中心团队经理

呼叫中心团队经理Description -Responsibilities: Plan and optimize utilization of HP resources and manpower to meet company objectives and Key Performance IndexDesigning and continually evaluating operating procedures that can establish workflow efficiency and generating exceptional resultsExplore and incubate new portfolios and business model to support strategic operation and business growthCarry out team people and performance management responsibilities, driving talent development and team productivityDevelop and maintain relationships with key stakeholders internal and external the teamQualifications:Drive results across the many critical aspects of the conversion processMust be a strong learner and keen to innovate with new technologiesExcellent project management skills and organize skillsMust have superior communication skills, both verbal and written with fluent EnglishDevelop creative methods and process skills for improving core metrics based on resultsDemonstrated ability to lead and influence work to othersExcellent communication, consulting, influencing and interpersonal skillsStrong leadership, decision-making, and team building skillsJob -ServicesSchedule -Full timeShift -Shift (China)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.