Job Summary:JOB DESCRIPTION- ENGINEER II, SOFTWARELocation: Remote United StatesDivision: Ticketmaster TechContract Terms: Permanent, Full-Time THE TEAM: Identity A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances, while connecting more passionate fans to these events. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. Ticketmaster’s Identity org is focused on solutions to identify and prioritize real fans over bots and scalpers. Our registration solution is used by some of the biggest artists in the industry, our technology spans numerous application components and machine learning models, and we incorporate Ticketmaster's massive data set of fan preferences and activity. Engineers on Identity work on custom UI components, efficient microservices, and server less architecture to drive various solutions core to getting tickets into the hands of real fans. We optimize data pipelines to capture market demand signals, and we operate our products at scale. THE JOB: In the role of Engineer II, you will participate in the implementation of application components and services. You will contribute code throughout the full Software Development Life Cycle - from initial design, to testing, to automation, to deployment. You will work alongside a team of software engineers on both frontend and backend code, and will collaborate with product managers to realize new features and functionality for the platform. You will engage in code reviews, setup monitoring and observability tools, and assist with operations when necessary. WHAT YOU WILL BE DOING ▪ Contribute to the development and implementation of scalable software systems▪ Participate in the architecture and engineering design of applications and services▪ Write high quality Javascript and Node.js server components ▪ Write UI Components in React and Redux▪ Orchestrate AWS services and compute resources to process data efficiently▪ Participate in DevOps and manage infrastructure-as-code using Terraform▪ Setup monitoring and alerting to provide observability across components▪ Ensure high quality through automated tests▪ Work with other engineers to develop and document requirements and functional specifications▪ Interact with Product/UX to develop features according to business requirements▪ Build CI/ CD pipelines WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS/COMPETENCIES)▪ Professional software engineering experience▪ Ability to implement Javascript UI components using React▪ Experience designing and implementing highly-available APIs and microservices▪ Knowledge of Agile methodologies▪ Backend development skills and knowledge of data structures▪ Expertise writing functional Javascript and Node.js▪ Experience with modern UI frameworks and style libraries (in addition to CSS)▪ Comfort with DevOps, Kubernetes, and AWS compute platforms (EC2, Lambda, etc.)▪ Understanding of Service-Oriented Architectures▪ Working knowledge of multiple database products (NoSQL, Mongo, DynamoDB, MySQL, etc.) YOU (BEHAVIORAL SKILLS/COMPETENCIES) ▪ You can develop fresh ideas that provide solutions to all types of workplace challenges▪ You can solve complex technical issues through debugging, research, and investigation▪ You are passionate about technology and transformation▪ You focus on results and desired outcomes and how best to achieve them▪ You are a self-motivated activator, energetic and tenacious▪ You lead by example▪ You can adjust your approach, language, and level of detail to meet audience needs▪ You express your opinions and solicit feedback▪ You promote cooperation and commitment within a team to achieve goals and deliverables▪ You can debug and diagnose performance issues in real time▪ You thrive under high-demand and can iterate quickly TICKETMASTER VALUESOur work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. CULTURE We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.----------The expected compensation for this position in California is:$100,000.00 USD - $125,000.00 USDThe expected compensation for this position in New York City is:$100,000.00 USD - $125,000.00 USDThe expected compensation for this position in Westchester is$100,000.00 USD - $125,000.00 USD**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California or New York City applicant might be paid. It assumes that the successful candidate will be in California or New York City or perform the position from California or New York City. Similar positions located outside of California or New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California and NYC Laws, a potential new employee’s salary history will not be used in compensation decisions.
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