Facilities Assistant

Summary Posted: Nov 2, 2023 Weekly Hours: 40 Role Number: 200517444 As a member of the Real Estate & Development (RE&D) AMR field team you will be able to operate as a true partner to local business teams and other functional areas. You will simultaneously act as an internal ambassador, educator, analyst, solutions architect, and implementer. Having passion and in-depth knowledge of Guest Services, Events, Property Management, and FM Operations. We are seeking an experienced and vibrant professional who will excel within an entrepreneurial culture – providing excellent customer experience, leadership, and communication – but not be afraid to dive into details. You should take pride in your work and hold yourself to the highest standards of achievement. A self starter with excellent time management skills and an ambitious spirit tied in with passion, diligence, integrity, exceptional aptitude are key traits that we are looking for in this role. Key Qualifications Key Qualifications 1-4 years of related experience in one or more of the following areas: office management, corporate administrative services, and/or hospitality management, event planning and scheduling. Great teammate: Skilled in developing and maintaining excellent working relationships with internal teams customers and business units. Ability to prioritize conflicting tasks. Professional composure. Highly skilled in oral & written communication and customer service & satisfaction. Experience in planning, coordinating and driving multiple client needs; guest and visitor experience, office furniture changes, and supply ordering. Able to quickly adapt to new concepts, processes and tools. Description Description - Receives and directs guest to appropriate locations and personnel/ contacts. - Ensures all facilities are operated and maintained in alignment with established standards and procedures. - Partnership and liaison with events, creative services team and security to provide optimal guest experience. - Responsible for running office services and programs such as reception, mail/post services. - Collaborate with cross-functional partners such as IS&T, Global Security, EH&S, and Crisis Management. - Establishes and maintains open, positive relationships with team and customers (Apple employees). - Interacts with various support groups to ensure regulatory and compliance systems and processes are implemented. Education & Experience Education & Experience Additional Requirements Additional Requirements - Makes balanced and timely decisions with incomplete information. Evaluates a number of different options and demonstrates the capacity to anticipate problems. Uses numerous points or arguments that appeal to others’ interests when pursuing an idea or proposition. - Works collaboratively with customers to identify their needs and identify appropriate solutions. Ensures that customers and decision makers are influenced. - Demonstrates dedication to excellent service in day-to-day operations. Foresees issues that might adversely affect work quality and develops contingency plans. - Identifies and assembles resources to provide insight into emerging issues. - Displays strong tenacity and aim to see things through to successful conclusion. Demonstrates a sense of urgency, a propensity for action, and confidence in the likely success of plans and initiatives. Delivers results that meet or exceed expectations. - Identifies the critical elements of a problem and alternative ways of resolving it. Seeks help when necessary. - Explores and builds on others’ ideas. Offers new and imaginative suggestions. - Remains focused on key goals and assists team members in implementing change. Openly shares information that helps the team understand the dimensions and reasons for a particular change. Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $26.25 and $36.35/hr, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.