Summary Posted: Nov 6, 2023 Weekly Hours: 40 Role Number: 200516718 Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Key Qualifications Key Qualifications 10+ years job experience as line manager, program manager, or team lead in global organizations. Experience in managing teams for system integration testing or user acceptance testing of sophisticated, highly integrated projects. Work in strategic, tactical, and operational capacity to improve quality and speed of delivery while reducing test efforts in WW Operations portfolio of projects. Implement testing industry best practices such as test automation, test data readiness and test environment readiness. Knowledge of QA automation methodologies, processes, and tools. Familiar with technologies like Worksoft, Tosca, Java, SQL, Scala, Databases, NoSQL, Web Services (Rest & soap). Familiar with using unix tools to measure system and performance metrics. Familiar with Robotics Process Automation (RPA) tools & methodologies. Experience in testing/test management of S/4HANA Implementations. Work with Test Readiness teams to develop test strategy and plan for execution. Deliver on prioritized initiatives, maintain high bar for delivery. Identify/anticipate roadblocks and navigate thru challenges. Pull team members across BPR, regions, and IS&T teams to deliver at scale and speed. Develop key performance metrics for the team and monitor against defined goals. Develop trust and gain respect as team leader. Lead by example. Have regular 1:1 with team. Identify areas of interest, enable growth and career development. Maintain team focus on priorities. Recruit, retain best talent in the industry. Up level team skills. Well versed in multiple styles of release & change management processes including Agile/Scrum, Waterfall and Iterative. Strong verbal and written communication skills, attention to detail and the ability to communicate at all organizational levels. Possess excellent people management skills; have ability to influence others and to quickly establish trust and credibility to achieve organizational goals. You have proven grasp of supply chain operations processes. Customer Focused: Passionate about the customer experience and what we can do to improve it Optimization Mindset: Strong quality advocate with a good planning and optimization mindset. Exec Presence: Ability to summarize key points and tie them back to the customer experience Description Description We are looking for Manager- Technology to join our Business Process Re-engineering (BPR) group to support Worldwide Quality Shared Services (WWQSS) team in strategizing, planning, coordinating, and executing tests for projects in WW Operations organization. As Manager – Technology, you will work with a globally dispersed cross-functional team to improve test environment readiness and test data readiness and increase test automation adoption . Education & Experience Education & Experience Masters or Bachelor’s degree or equivalent.
Engineering with a minimum of 10+ years of relevant experience.
Minimum 7 years experience in software test automation tools and frameworks such as Worksoft, Tosca, UFT, Selenium etc.
Preferred certifications in Worksoft or other test automation tools and frameworks.
PMI/PMP certification preferred.
Certified Scrum Master preferred.
Certifications in SAP ECC and S/4HANA preferred. Additional Requirements Additional Requirements Exceptional management skills with a passionate attention to detail, and a proven ability to influence and collaborate horizontally and vertically. Experience managing projects for teams based globally. Ability to thrive in an ambiguous environment and multi tasking. Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,400 and $250,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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