WFM HTCE Analyst

Summary Posted: Nov 7, 2023 Weekly Hours: 42 Role Number: 200517975 Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Join the Apple Finance organization and make a positive impact on a company that is known for its amazing line up of products, including Mac, iPod, iPad, iPhone, Apple Watch, and Apple Music. You’ll share in a commitment to perfection by partnering with extraordinary managers, all with one unified vision – creating innovative products that delight customers. Finance is about “fueling innovation.” We do this by hiring quality individuals with integrity, personal accountability, teamwork, perfection, and proactive thinking. Come exemplify our values be part of something big! Apple’s Global Business Solutions (GBS) organization supports tens of thousands of Apple employees, customers and vendors on just about every topic under the sun. We offer advice and develop innovative solutions to challenging problems that come up all around the world. Global Business Solutions (GBS) is looking for a highly organized, patient, well-spoken, hungry, enthusiastic team player to support employee life-cycle changes through the HR management system (Workday). Candidates should be personable, curious, technically savvy, hard-working and able to take direction. The ability to think critically and troubleshoot independently is a must. Key Qualifications Key Qualifications A minimum of 5 years experience in Human Resources / Payroll working across multiple services such as Employee Relations, Policies, Recruiting, Compensation, Benefits etc. Obsess over the employee experience and view each and every inquiry as an opportunity to care and support others. Able to create methods to keep an eye on quality without missing key deadlines. Can navigate highly complex business needs without a clearly defined path and where you see a need, to bring a well thought solution. Find love in the details and are action oriented. Use data to tell a compelling story of successes and opportunities. Creating action plans and driving improvements is something you enjoy. Description Description The WFM HTCE Analyst will be working with employees and internal partners to ensure proper closeout of employee’s timecards. We’re looking for an individual who’s innovative, driven, collaborative and trustworthy. Someone that maintains a calm, polite and personal demeanor when communicating a sensitive or challenging message Specifically, you will: Process daily historical time card edits based on the employee and/or manager request. Review timecards for accuracy, including the review of wage information and ensuring correct documentation and resolution of discrepancies through professional and effective communication. Communicates with employees regarding escalated complex payroll and time & attendance inquiries/issues and works to resolve in a timely manner. Collaborates with other departments to ensure that a high-quality employee experience is achieved and to resolve payroll issues. Maintain the employee relationship as it related to the processing of the employee payroll. This includes responding to questions and resolving payroll issues. Performs other related duties and assignments as assigned. Education & Experience Education & Experience BS/BA in Finance,HR, Accounting or other relevant field strongly preferred. Additional Requirements Additional Requirements