Carrier System Engineer

Summary Posted: Nov 7, 2023 Weekly Hours: 40 Role Number: 200518386 Home Office: Yes Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Carrier Sales organization generates the revenue needed to fuel our ongoing development of products and services. Our Carrier SE team, is in many ways, the face of Apple to our largest carrier partners and their key B2B (Business to Business) customers. Our carrier B2B sellers and their business customers need to know that with their choice in selecting Apple products and services, everything’s going to work as promised. We are the ones who make believers out of them. We tackle technical and business problems to ensure success for both Apple, the carrier, and the carrier’s customers. We provide both technical sales consulting and support with a goal of transforming the way people work. Key Qualifications Key Qualifications You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term to build successful strategies to support our Carrier partners. Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Apple. You are only as strong as the people around you, so you know how to build and empower a team. Build an environment that is collaborative and one that empowers team members to do their life’s best work. When projects require extra support, step up to the plate and mobilize the right resources to ensure all problems are resolved. Do you believe that communication is key to success? You’re a dreamer and someone who actively talks and listens through endless possibilities – with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and commit to what is right, in order to move us forward. Apple and third party solutions tackle sophisticated business problems in simple and innovative ways. You build competitive and breakthrough strategies that truly craft the future. You do this by asking why and why not, both stripping out what is not crucial and identifying what is. By doing so, you are able to see what’s ahead and identify trends that will be essential for growth with our Carrier partners. Strive for excellence in everything you do. Due to changing priorities, urgent customer needs, or a final push to launch a brand-new Apple Business Service or Product, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way. The Carrier SE position is responsible for supporting our Carrier partners B2B channel, customers, and HQ The best candidates will have strong technical backgrounds (15+ years) and able to educate and explain complex problems in simplified terms, tailored to their audience, at all levels of the business. You have experience with evaluating complex IT enterprise environments (Deployment, Security, SSO, Zero Trust) as well as Mobile Technology including Carrier Network infrastructure, 5G, Network Slicing and how to integrate Apple products and services into those environments. You ensure that our customers understand Apple’s position on Security and Privacy and realize the benefits of security that is built in, not bolted on. Candidate must be able to work well in collaborative environments to build, deliver, and communicate technical solutions that differentiate Apple Products and services for our customers and partners. 50% Travel Description Description We build and lead phenomenal Carrier B2B Systems Engineering teams who are trusted advisors on the Apple ecosystem, business transformation and Apple platform adoption. The team deeply understand our US carrier customers’ businesses and technical ambitions. We help remove technical barriers and friction points, and improve customer readiness for our platform. We assemble the right people — empower and enable them with tools and support their technical, expertise development. We mobilize resources for growth and delivery. We are engaged with our Carrier B2B Account teams to provide technical mentorship and enablement to thousands of Carrier B2B sellers in the US along with their Carrier B2B customers. We follow through to ensure all commitments are met and problems addressed. We ensure the SE team deeply understands their carrier’s business (Verizon, AT&T, T-Mobile) and technical ambitions, and is seen as a trusted advisor to increase sales revenue and ensure customer happiness. Education & Experience Education & Experience Bachelor’s degree or equivalent experience Additional Requirements Additional Requirements You have experience advising on technical business transformation solutions for large enterprises or proven experience in a consultative pre-sales engineering role. Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $131,300 and $197,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.