Technology Asset Specialist

Are you passionate about Technology Asset Management? If so, we have an exciting opportunity for you to join our dynamic and fast-growing company. Smartsheet is looking for an Technology Asset Specialist with a solid technical background combined with a strong understanding of asset management processes and procedures. This role will maintain Smartsheet’s global hardware asset footprint. As a Technology Asset Specialist you will be responsible for managing the day to day operations along with the asset lifecycle for all IT hardware across the company.  This role will report to the Manager of Technology Asset Management and will be located at Smartsheet’s office in Boston, MA. You Will: Perform daily management of IT hardware assets (Move, Add, Change) in our asset management system Process Service Requests for hardware requests per SLA Interface with Corporate A/P and Procurement teams regarding the PO and invoice process for all purchases of IT assets and equipment consumables Work with vendors to identify pricing and availability, resolve discrepancies, expedite orders, and maintain ongoing relations Work in conjunction with IT and suppliers to identify new products and changes to existing products to be sourced Ensure the necessary IT hardware products are available for the IT Department Coordinate incoming and outgoing shipments/deliveries and storage of onsite IT hardware Transmit purchase orders to vendors, and confirm that orders are tracked and have been received on the necessary timeline Partner with all departments to ensure IT hardware for new employees and exiting employees are coordinated Generate and distribute various reports, including compliance reports on current assets and their status; also perform trend analysis Execute and maintain documentation of procedures, processes, and reports concerning asset and configuration management and adheres to audit standards for SOX,ISO,SOC2 Plan, execute, and manage 3rd party E-Cycle partners Take part in other ITSM processes, or as required perform as a backup to maintain operational activities Coordinate with other departments to ensure current service and hardware offerings are up to date with departmental needs You Have: 2+ years of Asset Management & ITSM tool experience (ServiceNow, BMC, Freshservice) Strong knowledge of IT hardware and software Understanding of ITIL methodology  Strong knowledge and 2+ years of experience working with a CMDB and the specific business services that it supports Strong ability to carry out assigned tasks independently with little supervision Strong vendor management and communication skills Strong knowledge of IT Service Management processes Excellent at performing multiple tasks at the same time without error Prefer IAITAM Certification, such as CHAMP, CSAM, and CITAM. Ability to work in the Boston office at Smartsheet headquarters at least 4 days per week Perks & Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) with all offers Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Incidental Sick Leave US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific)  Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. California & New York: $75,600 to $110,700 | All other US States: $70,000 to $102,500. Get to Know Us: At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us Equal Opportunity Employer: Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #BI-Remote #LI-Remote