Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Genesys has a team of Virtual Partner Account Managers to support our partner organizations. Today in this fast-changing, always-on, digital world, building a digital customer and partner support organization is critical to Genesys. This Virtual Partner Sales role plays an important part as you manage GSI partners within Europe and help establish Virtual and Digital Sales as a true growth engine for Genesys.We look for enthusiastic, digitally skilled, and knowledgeable sales individuals to meet the needs of our customers and GSI partners. So, if you have the drive, optimism, and resilience to help propel us forward we’ll offer unrivaled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.Key Responsibilities:Volume sales to an assigned set of GSI Partner accounts.New Business, growth, and high margin contract value based on a defined scope of Partner accounts/customers.Build and maintain strong relationships with both internal and external stakeholders.Secure and defend existing partner revenues and migrate them to the cloud where appropriateDevelop and grow account base in the named set of Partners, cross-sell, up-sell, and proactive partner lead generation. Key accountabilities:Responsible for achieving quarterly and annual targets based on defined set accounts and objectives set by the business.Accountable for successfully executing digital sales activities. Generate new leads via Partner relationships, campaigns, and pro-active working Support any marketing/campaign planning to help develop leads and drive the leads to opportunities within the Partner and customer base.Accountable for the full sales cycle for all opportunities from driving land/expand to upselling/cross-sell. From demand gen activities to renewals in collaboration with the Sales Account Managers Manage individual pipelines on SFDC to provide accurate forecasts and pipeline management.Accountable for the delivery of the specific virtual partner sales targets, aligned to the GSI Partner targets, and assigned targets for other sales teams. Ensure Partners are managed professionally and proactively while building and expanding relationships with key contacts and influencers through regular, proactive contact.Take responsibility for product knowledge and market awareness to effectively advise GSI PartnersKey Skills:Partner and customer excellence mindset that begins and ends with the customerSkills and aptitude to become a great B2B Seller.Partner relationship skills.Excellent verbal and written communication skills.Basic understanding of competitive landscape.Proficient experience with CRM software (e.g. Salesforce, LinkedIn, etc.) and MS Office.Ability to work independently or as an active member of a team.Self-motivated and self-directed with a growth mindset.Able to multitask, prioritize, and manage time efficiently.Ability to drive new acquisition sales, spot cross-sell/up-sell opportunities in conjunction with the partners to drive indirect sales opportunities.Ability to execute partner sales activities from an inside sales approach that meet required partner sales targets including competitive market share capture.ExperiencePrevious sales and/or account management experience.Fast learner and strong can-do attitude#LI-Hybrid #LI-IM1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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