Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity We're looking for goal-oriented people who thrive in a fast-paced team and are eager to apply their problem-solving skills to real business challenges. Each of our Customer Engineering interns will take on at least one individual special project related to the development and operation of our team. These could include efforts like tracking & measuring the success of our support programs, identifying and coordinating thought leadership and customer case studies, research and development of new operational approaches, or another similar project.What you'll Do Research support approaches, customer opportunities, technology capabilities, and similar data pointsBuild business reporting - charts, graphs, reports on any number of projects or initiativesDevelop workflows, process documentation, recommendations around business strategy, and other knowledge assetsDeliver at least one hallmark output related to your special project(s)Present findings and recommendations to Customer Engineering leadersLearn about how Customer Engineering (technical account management and support) fits into the equation and helps increase customer success at an enterprise technology companyWhat you need to succeed An obsession for delivering a better customer experienceCollaboration with diverse individuals across lines of business, functional areas, and different levels and geographies of an organizationOrientation toward action, willingness to take initiative, and a desire to roll-up sleeves and dig deeply into a businessDedication to constant self-improvement and a willingness to be mentoredPerseverance under pressure and a positive demeanorSharp analytical thinking skills and intellectual curiosityStrong interpersonal skills (oral and written)Eagerness to seek creative solutions for project and data challengesProficiency with the Microsoft Office product suite: Excel, PowerPoint, Word, SharePointRequirementsGraduate in 2024 in a related field such as bachelor’s degree in business, marketing, computer science or similarOutstanding record of academic achievementAbility to work a minimum of 3 days per week for six months (April to Oct 2024)Australian citizen or permanent resident or a New Zealand citizen based in SydneyDemonstrated ability to learn quickly, be a team player, and manage change effectivelyInterest in either: sales, business, marketing, technologyA self-starter, results-oriented, persuasive, multi-tasker, service-oriented and professionalBe proactive in stakeholder engagementsFluent in EnglishTo learn more about what a Technical Account Manager role is about, you can watch this video.https://www.youtube.com/watch?v=FVlwbaSRJr8Get to know us a little moreSimply put, we're a NASDAQ-listed leader in digital marketing and media software, we help individuals and enterprise customers to make, manage, measure, monetize content to achieve their business goals.Check out our fast facts to learn more about our business and learn more about our key functions here.Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
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