Sysdig is driving the standard for securing the cloud and containers. We created Falco, the open standard for cloud-native threat detection, and consistently contribute to open source software projects. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to secure the cloud from source to run.
We value diversity and open dialog to spur ideas, working closely together to achieve goals. We’re an international company that understands how to cultivate a strong culture across a remote team. And we're a great place to work too — we've been named a Bay Area Best Place to Work by the San Francisco Business Times and the Silicon Valley Business Journal for three years now! We were recognized by Deloitte as one of the 500 fastest growing organizations in 2020 and 2021. We are looking for team members who have a passion for container and cloud security and are willing to dig deeper to help our customers. Does this sound like the right place for you?
What you will do
We are looking for a deeply technical and strategic Professional Services Engineer to join our team to plan and deliver successful technical integrations of our products at leading Fortune 500 companies. The Professional Services Engineer will be an ideal blend of Pre-Sales Engineer, Relationship Manager, and DevOps Engineer.
In this role, the individual will be tasked with driving architectural and strategy discussions, POCs, and post-sales deployments for our largest most complex customer environments. The Professional Services / Solution Engineer will support Sysdig Sales Engineers as their go-to technical resource for Post Sales hand off.
What you will bring with you
Act as an integral member of the Post Sales team including Professional Services, Support, and Customer Success, taking responsibility for solving implementation issues from a technical perspective
Manage and operate a Kubernetes cluster, hosting a Sysdig backend
Act as an evangelist of Sysdig technology amongst the world-wide open source and the DevOps community
Work off/on site with strategic customers, delivering solutions architecture consulting, technical guidance, knowledge transfer and establish trusted advisor status
Play a key role in defining and execution of best practices and implementation guides
Train and support other team members and indirect channel partners (as required)
What we look for
Minimum of five years experience as a Professional Services / DevOps Engineer in a similar or related field (container management, cloud management, systems management, PaaS)
Knowledge of cloud infrastructures as Amazon AWS, Google Cloud and container technologies like Docker, Kubernetes, Openshift is a must
Hands-on experience with Kubernetes
Experience with any of the following Scripting languages: Bash, Python
Have a basic understanding of Application Monitoring and Security
Ability to travel approx 10-30% of your time (national and international)
Previous start-up experience a plus
Excellent writing and interpersonal communication/relationship skills
Ability to work effectively and manage multiple deployments simultaneously
Self-motivated with the ability to thrive under pressure, self-manage and prioritize activities
Desired Qualifications:
Certifications such as CKA (Certified Kubernetes Administrator), CKAD (Certified Kubernetes Application Developer), and any AWS/GCP or OpenShift certification
Why work at Sysdig?
We’re a well-funded startup that already has a large enterprise customer base
We have a pragmatic, transparent culture, from the CEO down
We have an organizational focus on delivering value to customers
Our open source tools ( https://sysdig.com/opensource/ ) are widely used and loved by technologists & developers
When you join Sysdig, you can expect:
Competitive compensation including equity opportunities
Flexible hours and additional recharge days
Mental wellbeing support through Modern Health for you and your family
Monthly wellness reimbursement
Career growth
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