Media Workflow Engineer, Fitness+

Summary Posted: Aug 8, 2023 Weekly Hours: 40 Role Number: 200396657 At Apple, our customers’ well-being is exceptionally meaningful to us. Apple Fitness+ is a service crafted to enrich the lives of our customers by guiding their journey to better health through a broad and inclusive range of trainer-led exercises and audio programs. The Fitness+ Studio is a high volume, state-of-the-art 4K UHD multi-camera production and post production facility responsible for creating bespoke video and audio-based content. Apple Fitness+ is seeking an experienced engineer to work primarily on our media production workflow. Anchored by a Production Asset Management system, the pipeline relies on software integrations with both internally and externally developed tools for live multi-camera video capture; metadata tracking and packaging; media editorial; content review and approval; high volume file-based delivery; and other services. Key Qualifications Key Qualifications 5+ years engineering experience on high resolution, enterprise-level end-to-end post-production workflows which include video, audio, and metadata editorial; review and approval workflows; and final asset delivery to downstream partners. Deep knowledge of the Media Asset Management (MAM/PAM/DAM) industry landscape commensurate with the experience of supporting multiple successful asset management system deployment/integration projects. Strong systems engineering experience: macOS, Windows, Linux, VM, and cloud compute. Strong experience with agile software development life cycle (SDLC), including leading deployment, upgrade, reversion, and change management procedures. Clear communication style and strong experience working directly with hardware and software vendors to efficiently troubleshoot and resolve urgent issues affecting critical workflows, such as real time capture and/or playout; ingest/transcoding; SAN/NAS performance; or network performance. Comfortable pursuing escalation and holding cross-functional partners accountable, including pursuing the enforcement of SLAs as needed. Description Description We are seeking an engineer to join the Fitness+ Engineering Team, which provides support to the production, post-production, and operations groups. The candidate should have strong interpersonal skills and the ability to navigate a highly optimized and specialized media production environment where priorities may shift daily. Organized project management is a key skillset for this position as projects range from immediate to months-long. This position requires a deep understanding of media asset management pipelines as deployed in a high volume multi-camera “live to tape” production environment. This includes understanding, troubleshooting, and evolving the complex nature of the numerous software and hardware integrations in the pipeline ranging from real time capture of the studio feed to content editorial, mastering, and delivery. The Media Workflow Engineer will work closely with the post production team, software EPM, production end users, and multi-functional partners to support our digital supply chain from ingest to delivery. They will be encouraged to work alongside with the Engineering team as they develop and support Fitness+ technical operations and the facility at large. This engineer reports to the Head of Studio Production and works closely with technical strategy lead. Education & Experience Education & Experience BA/BS degree preferred and/or 5+ years of relevant industry experience in media asset management, media processing, and partner technology integrations. Additional Requirements Additional Requirements - Expertise in troubleshooting media processing across multiple concurrent systems required. Experience administrating BPM or similar workflow automation preferred. Ability to design system workflows (or architect entire end-to-end solutions) highly preferred. - Expertise authoring and troubleshooting XML/JSON required. - Ability to understand and solve API integrations required. Expertise in authoring “glue-ware” tools (eg. integrating pipeline applications via scripts or recognized programming language) preferred. Python, SQL experience preferred. - DevOps experience incorporating continuous integration/continuous delivery (CI/CD) via microservices preferred. - Experience as a Live Studio Support Engineer and/or Maintenance Engineer preferred. - Knowledge of and experience with IP and baseband technology principles, broadcast technologies design, deployment, and support preferred. - Ability to work in a team-oriented environment. - Solutions-based and effective communicator. Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $183,900 and $276,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.