Summary Posted: Aug 16, 2023 Role Number: 200496630 We want the World to be a better place! Join our team and imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish.
Apple's worldwide events team informs the world about the Company, our innovative products and services, and the values that drive our company. The team includes professionals with backgrounds in event design, management, operations and production. We’re looking for inventive and collaborative people from a variety of creative fields. If that’s you, then your next home may be here!
We’re seeking an Event Systems and Technology Lead to join our team of event professionals.
This person will operate within our event management systems to plan, prepare, deploy and support hardware and systems in support of on-site, virtual and hybrid event experiences.
You will train event support staff and have a unique opportunity to influence and innovate on the future of event technology at Apple. If this sounds like you, come and do the best and most exciting work of your career here at Apple. Key Qualifications Key Qualifications 4+ years proven experience supporting event and experiential technologies. Experience in modern technology, product, or project management methodologies. Validated experience communicating and presenting technology and resource deployment plans for onsite and virtual events. Experience with tools and software to handle the deployment of Apple devices (Apple Remote Desktop, Apple Configurator, Apple Business Manager, MDM (Jamf). Proficient at delivering technology solutions that result in efficiency, quality and improved attendee experience. Planning, process development, training and analytics, are keys to success. Validated experience crafting training materials, modifying basic markup/HTML and basic design skills. Operate with agility in a corporate environment, building key relationships with internal and external partners to influence outcomes. Strong communication, organizational skills, attention to detail and effective presentation skills are important. Ability to operate autonomously, prioritize, handle time effectively, and deal with ambiguity. Experience with project management and collaboration tools (Wrike, Slack, Miro). Proficiency in Apple applications – Numbers, Keynote and Pages. Description Description In this role, you will be a critical contributor to strategic partnerships across Apple. You will focus on gathering requirements of in-person, virtual or hybrid events at Apple and translate those needs into hardware, systems and communication requirements.
Translate Apple level user experience into executable plans, documentation and reports.
Lead timelines and feature prioritization against development roadmap and event calendar while enhancing resources and planning solutions.
Craft training materials, prioritize, and support hospitality teams in event management, communication delivery, attendee arrivals, guest services.
Collaborate with production an operations to coordinate space and infrastructure requirements in support of event technologies.
Work across projects to ensure requirements and customer satisfaction goals are met.
Analyze results of event data maintaining project documentation and reporting materials.
Contribute to integration and alignment with the extended cross-functional team, tracking and re-calibrating key work streams and metrics of success.
Host ongoing meetings with key partners to address issues related to budgets, scope, resources, etc.
Maintain a solid understanding of the global events technology landscape to identify emerging trends, standard methodologies, and opportunities for innovation.
Support business compliance with policy and procedures.
Approach projects with a sense of accountability and collaboration. Education & Experience Education & Experience BS/BA degree OR equivalent experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $86,400 and $166,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
View Original Job Posting