Site Reliability Engineer

Summary Posted: Aug 31, 2023 Role Number: 200497945 Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Apple Fitness+ and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here. Key Qualifications Key Qualifications Support and maintain services by measuring and monitoring availability, latency, and overall system health. Develop, manage and support SRE tools and applications. Engage in improving the whole lifecycle of services from inception through deployment, operations, and refinement. Analyze logs and telemetry data by writing monitoring and automation code. Provide OnCall support to 1st level production support teams. Provide hands-on technical expertise during service impacting events. Collaborate with other engineers on code reviews, internal infrastructure improvements and process enhancements. Description Description Driven approach to continually improving service levels. Consistent track record of troubleshooting and resolving issues in live production environments and implementing strategies to eliminate them. Proficient coding experience using Python, Java, bash or similar languages. Strong grasp of Linux systems, networking, and security. Experience with monitoring tools such as Splunk and Grafana. Experience with containers and container orchestration platforms such as Docker and Kubernetes. PREFERRED Comfortable working with large-scale server deployments. Knowledge of additional programming languages and platforms: JavaScript, Oracle PL/SQL, Kafka, MySQL, Cassandra, Hadoop. Strong ability and enthusiasm to learn new technologies in a short time. A self starter and visionary with strong leadership capabilities. Extraordinary communication skills for collaborating across many participating teams. Interact with many other group's internal teams to lead and deliver outstanding products in an exciting fast-paced environment. Dynamic, smart people and inspiring, innovative technologies are the norm here. Will you join us in crafting solutions that do not yet exist? Education & Experience Education & Experience BS degree in computer science or equivalent field with 5+ years experience. Alternatively, MS degree with 3+ years experience. Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $131,500 and $243,300, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.